Terrain Seasonal Sales Associate - Decor

Terrain; New York (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee discounts

Retirement savings

Job summary

Terrain is seeking a Decor Seasonal Sales Associate at 900 Washington Ave, Brooklyn, NY 11225. The role focuses on engaging customers about home décor and gardening, upholding Terrain’s four promises to welcome, inspire, inform, and appreciate our customers.

Responsibilities include delivering personalized service, sharing product knowledge, supporting visual displays, and collaborating with the team to meet store goals. Availability for nights, weekends, and holidays is required.

Qualifications

• Experience in customer service.
• Basic knowledge of home décor trends and gardening.
• Willingness to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Exceeds customer expectations by building genuine relationships and promoting terrain events.
• Shares product knowledge and current trends to inform and inspire customers.
• Delivers a seamless shopping experience using store systems for efficient interaction.
• Contributes to the store by being positive, respectful, and helpful to others.
• Participates in daily meetings and projects, reflecting terrain brand style.
• Understands visual and operational standards and supports displays and product placement.

Skills

Customer service

Brand ambassador

Home décor knowledge

Gardening knowledge

Flexible hours

Tools

POS systems

Job description

This position is located at 900 Washington Ave, Brooklyn, New York, 11225 United States

Role Summary

A Decor Seasonal Sales Associate contributes to driving sales by naturally engaging the customer on common interests in home décor & gardening. They uphold terrain's four promises: to welcome, to inspire, to inform, and to appreciate our customer.

Role Responsibilities

Customer Experience

• Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; actively shares details to promote terrain's unique events
• Shares product knowledge, new arrivals, and current trends to inform the customer and inspire their indoor and outdoor spaces
• Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction

Teamwork + Communication

• Contributes to the store by being positive, respectful, and helpful to others
• Actively participates in daily meetings and projects; exhibits strong understanding of home and garden style that is reflective of the terrain brand
• Takes initiative and works productively with the team to achieve common, collaborative goals

Visual + Business Operations

• Upholds visual and operational standards while keeping the focus on the customer; supports team members across departments to maintain product standards and inspirational displays
• Assists leadership team in receiving and placing new product; supports customer in-store, curbside, and local delivery
• Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Terrain brand fan
• Experience in customer service
• Basic knowledge of home décor trends & gardening
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

USD $18.00 - USD $18.00 /Hr.

US EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.