Terrain Merchandise Assistant - Gift

URBN Urban Outfitters, Inc.; Philadelphia (Philadelphia County); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Merchandise Assistant to support daily buying operations and manage merchandise flow from concept to creation.

You will assist the buying team with PO tracking, sample management, and communications with vendors to ensure timely deliveries. The role also involves leading weekly production meetings, conducting web audits, and becoming a key information resource on product assortment and launch timing.

Qualifications

• Strong communication and interpersonal skills, especially in regard to email etiquette.
• Detail oriented with ability to work in a fast-paced environment.
• Adaptable to learning multiple computer systems.
• Ability to maintain a positive attitude.
• Attention to detail and follow-through on projects to completion.
• Ability to multi-task, organize and problem-solve.
• Willingness to help teammates during crunch time or downtime.
• Flexibility as team priorities shift.

Responsibilities

• PO tracking with vendors, buying operations and transportation to follow up on PO status from shipment to receipt at the warehouse.
• Own web and creative turnover; manage photo sample requests for web photography and creative shoots; communicate delays.
• Full ownership of sample management; request, track, and organize samples for PR, web photos, and meetings; ensure timely delivery.
• Act as the main contact for vendor communication; monitor design packs, provide feedback, share cost sheets, and assist with order entry.
• Lead internal weekly production meetings; update on sampling progress and vendor questions.
• Conduct weekly web audits to verify styles/colors are activated and report issues back to the team.
• Become an expert on product assortment and source of product information, launch timing and sample locations.
• Take on ad hoc reporting/projects to support the buying team.

Skills

Communication

Detail-oriented

Multi-tasking

Adaptable

Team collaboration

Tools

Multiple computer systems

Job description

Role Summary

Terrain is looking for a Merchandise Assistant (MA), who will support the daily operational functions within your designated buying area. Assist the buying team in managing the overall merchandise flow and production process from concept to creation.

Role Responsibilities

• PO tracking – working closely with vendors, buying operations team, and transportation team to follow up on PO status and track from time of shipment to receipt at our warehouse.
• Own web and creative turnover - manage photo sample request process for web photography and creative shoots. Communicate any delays with receipt of samples.
• Full ownership of sample management - request and track samples of all items on order (for PR, web photo, meetings) and ensure they are timely, organized, prioritized and present upon request. Any delays or problems with availability are addressed pro-actively with manager. This includes physically opening boxes of samples daily, as well as keeping sample shelves organized.
• Act as main contact for vendor communication - keep track of all design packs sent to vendors, check in regularly on sampling progress- updating a WIP each week, provide feedback on samples to vendors, share cost sheets with respective buyers, and help process order entry.
• Lead internal weekly production meetings with manager - updating them on sampling progress and vendor questions.
• Conduct weekly web audit to ensure all styles and colors are activated, look for issues/errors, read customer reviews and report back to team
• Become an expert in your product assortment and a source of information for team on product information, launch timing and sample locations
• Take on Ad Hoc reporting/projects as needed to support success of buying team

#LI-MS5

Role Qualifications

• Must exhibit strong communication and interpersonal skills, especially in regard to email etiquette
• Detail oriented, with an ability to work in a fast-paced work environment
• Adaptable to learning multiple computer systems
• Ability to maintain a positive attitude
• Attention to detail and follow-through projects to completion
• Ability to multi-task, organize and problem-solve
• Display the ability to find work and offer to help teammates during down time or crunch time
• Remain flexible as team priorities shift

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.