Terrain Merchandise Assistant - Gift

Terrain; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

Terrain is seeking a Merchandise Assistant to support daily operations in the buying area, helping manage merchandise flow from concept to creation. You will coordinate PO tracking, sample management, and vendor communications while supporting weekly production meetings and web audits.

The role requires strong communication, detail orientation, and the ability to work in a fast-paced environment across multiple systems. This is a on-site position with URBN perks and growth opportunities.

Qualifications

• Must exhibit strong communication and interpersonal skills, especially in regard to email etiquette.
• Detail oriented, with an ability to work in a fast-paced work environment.
• Adaptable to learning multiple computer systems.
• Ability to maintain a positive attitude.
• Attention to detail and follow-through projects to completion.
• Ability to multi-task, organize and problem-solve.
• Display the ability to find work and offer to help teammates during down time or crunch time.
• Remain flexible as team priorities shift.

Responsibilities

• PO tracking – follow up on PO status and track from time of shipment to receipt at our warehouse.
• Own web and creative turnover - manage photo sample request process for web photography and creative shoots.
• Full ownership of sample management - track samples and ensure timely, organized delivery.
• Act as main contact for vendor communication and update weekly WIP with feedback and costs.
• Lead internal weekly production meetings with manager.
• Conduct weekly web audit to verify styles/colors; report issues.
• Become an expert in product assortment and provide information to the team.
• Take on ad hoc reporting/projects to support buying team.

Skills

Communication

Detail oriented

Multi-tasking

Teamwork

Adaptability

Email etiquette

Problem solving

Fast-paced environment

Job description

Role Summary

Terrain is looking for a Merchandise Assistant (MA), who will support the daily operational functions within your designated buying area. Assist the buying team in managing the overall merchandise flow and production process from concept to creation.

Role Responsibilities

• PO tracking – working closely with vendors, buying operations team, and transportation team to follow up on PO status and track from time of shipment to receipt at our warehouse.
• Own web and creative turnover - manage photo sample request process for web photography and creative shoots. Communicate any delays with receipt of samples.
• Full ownership of sample management - request and track samples of all items on order (for PR, web photo, meetings) and ensure they are timely, organized, prioritized and present upon request. Any delays or problems with availability are addressed pro-actively with manager. This includes physically opening boxes of samples daily, as well as keeping sample shelves organized.
• Act as main contact for vendor communication - keep track of all design packs sent to vendors, check in regularly on sampling progress- updating a WIP each week, provide feedback on samples to vendors, share cost sheets with respective buyers, and help process order entry.
• Lead internal weekly production meetings with manager - updating them on sampling progress and vendor questions.
• Conduct weekly web audit to ensure all styles and colors are activated, look for issues/errors, read customer reviews and report back to team
• Become an expert in your product assortment and a source of information for team on product information, launch timing and sample locations
• Take on Ad Hoc reporting/projects as needed to support success of buying team

#LI-MS5

Role Qualifications

• Must exhibit strong communication and interpersonal skills, especially in regard to email etiquette
• Detail oriented, with an ability to work in a fast-paced work environment
• Adaptable to learning multiple computer systems
• Ability to maintain a positive attitude
• Attention to detail and follow-through projects to completion
• Ability to multi-task, organize and problem-solve
• Display the ability to find work and offer to help teammates during down time or crunch time
• Remain flexible as team priorities shift

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.