Termite Technician- Lakeland, FL

Massey Services, Inc.; Lakeland (FL); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Paid Life Insurance

Vacation - Holidays - Sick Days

Short & Long Term Disability

401(k) Retirement Plan with company?

Tuition Reimbursement Program

And much more

Job summary

Massey Services, based in Orlando, Florida, seeks a customer-focused team member to ensure total customer satisfaction. You will manage the end-to-end customer experience, gather information, and document interactions accurately to help tailor service plans.

Ideal candidates will have a high school diploma or GED, a valid driver's license, and the ability to work in a fast-paced environment. The role emphasizes clear communication and reliable paperwork completion.

Qualifications

• High school diploma or GED required.
• Valid driver's license with clean driving record.
• Background checks completed on all candidates.
• Strong verbal and written communication to ensure customer satisfaction.

Responsibilities

• Own the overall customer experience and ensure timely, accurate paperwork.
• Assess customer needs and recommend customized service plans.
• Communicate clearly with customers and internal teams to enhance satisfaction.

Skills

Communication skills

Customer service

Strong work ethic

Education

High School Diploma or GED

Job description

Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.

Compensation Plan:

• Medical, Dental, and Vision
• Paid Life Insurance
• Vacation - Holidays - Sick Days
• Short & Long Term Disability
• 401(k) Retirement Plan with company match
• Tuition Reimbursement Program
• And much more

Position Summary:

Ideal candidate will possess a “can do” attitude with strong work ethic and must be adept to work in a fast paced environment. Strong verbal and written communication skills. Is responsible for the overall experience of our customers. Must be a Strong communicator and provide accurate & timely completion of required paperwork. Compares and evaluates possible customer service solutions and recommends a customized service plan that best meet their needs. We are dedicated to finding and developing the best people. We want individuals who share our core values and demonstrate a passion for: “Total Customer Satisfaction”.

Requirements:

• High School Diploma or Equivalent (GED)
• Valid Driver's License and Clean Driving Record
• Background checks completed on all candidates considered for hire

Massey Service is an Equal Opportunity and Drug Free Workplace. Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for four decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 190+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee, Alabama and Oklahoma.