Terminal Truck Coordinator

bwcterminals; Texas City (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

BWC Terminals, headquartered in Houston, Texas, seeks a Terminal Truck Coordinator to ensure smooth operations and excellent service for truck drivers. You will process orders, coordinate with terminal operators, and manage essential paperwork with accuracy and care.

The role emphasizes safety, compliance, and timely communication, with opportunities to support other positions as needed in a fast-paced terminal environment.

Qualifications

• Strong communication skills and professional demeanor.
• Ability to multitask and manage multiple timelines.
• Proficient with MS Office and office equipment.

Responsibilities

• Greet truck drivers and assist with loading/unloading at the terminal.
• Enter orders into the terminal's computer system.
• Prepare MSDS, certificates of analysis, and other required paperwork.
• Coordinate with terminal operators to ensure correct product loading.
• Answer drivers' questions and address concerns about orders and procedures.
• Monitor loading to ensure efficiency and safety compliance.
• Process invoices and maintain accurate transaction documentation.
• Communicate tank truck levels and shipment details to drivers.
• Provide back-up coverage for other roles and maintain confidentiality.

Skills

Communication skills

Multitasking

Time management

Attention to detail

Education

High School Diploma or GED

TWIC card (or ability to obtain)

Tools

Microsoft Office Suite

Office equipment (switchboard, fax, mail meter)

Job description

Headquartered in Houston, Texas, BWC Terminals is a premier provider of bulk liquid storage and logistics services to refiners, manufacturers, and distributors of bulk liquids in North America. The Company consists of 22 sites with over twenty million barrels of storage capacity. The BWC Terminals facilities are equipped to store a wide range of petroleum, chemical, renewables, and agricultural products. Additional information about BWC Terminals is available at www.bwcterminals.com .

JOB OVERVIEW

The primary role of a Terminal Truck Coordinator is to facilitate smooth, efficient operations while providing excellent service to truck drivers and ensuring their orders are processed accurately and on time.

RESPONSIBILITIES AND DUTIES

• Greets and assists truck drivers as they arrive at the terminal for loading or unloading.
• Receives and processes orders from truck drivers, entering them into the terminal's computer system.
• Compiles necessary paperwork such as Material Safety Data Sheets (MSDS), certificates of analysis, or other required documentation.
• Coordinates with terminal operators to fulfill orders, ensuring that the correct products are loaded onto the trucks.
• Answers questions and addresses concerns from truck drivers regarding their orders, loading procedures, or any other inquiries.
• Monitors the loading process to ensure efficiency and compliance with safety protocols.
• Assists with paperwork and invoices, ensuring accurate documentation for each transaction.
• Communicates with truck drivers regarding tank truck levels and any relevant information related to their shipments.
• Provide back-up and relief for other positions as appropriate.
• Maintain confidentiality of all corporate, personnel, and research matters.
• Employee shall comply with applicable regulatory and company health, safety, environmental, and security requirements.
• Employee is expected to complete required training promptly; perform duties in a safe and environmentally sound manner; and immediately report injuries/illnesses, environmental spills/releases, and any unsafe acts or conditions to supervision in support of continual improvement of The Company's health, safety, environmental, and security performance.
• Other duties may be assigned as needed.

QUALIFICATIONS

• High School or GED.
• Minimum 1 year of experience as an administrative assistant.
• Proficient in Microsoft Office Suite and working knowledge of office equipment (switchboard, facsimile, mail meter, etc.).
• Must have or be able to obtain a TWIC card.
• Ability to read, analyze, and interpret documents, manuals, reports, and correspondence.
• Ability to communicate effectively, verbally and in writing, with customers and co-workers; ability to write correspondence and instructions, using exemplary grammatical and spelling skills.
• Ability to interact with others in a professional and appropriate demeanor, work effectively with a diverse group of individuals, and maintain effective working relationships with staff and customers.
• Ability to manage multiple tasks, logistically organize and maintain many details, and meet deadlines.
• Ability to work independently with general direction from supervisor.
• Capable of reporting to work on time, prepared to perform duties of the position, and willingness to perform duties as workload necessitates.
• Ability to carry out the duties of this position while helping the company to meet its mission and while adhering to policies, procedures, and regulations.
• Ability to carry out the duties of this position while helping the company to meet its mission and while adhering to policies, procedures, and regulations, especially safety regulations.

WORKING CONDITIONS / PHYSICAL REQUIREMENTS

The working conditions and environment, as well as the physical requirements and activities listed below, are representative of those that an employee must meet to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions.

Working Conditions and Environment: While performing the duties of this position, the individual generally has good working conditions. The employee is often exposed to moderate noise from office equipment and co-workers.

Physical Requirements/Activities: While performing the duties of this position, the individual is regularly required to stand, walk, sit, carry, reach with hands and arms, use hands to finger, handle, and feel objects, use office equipment, and communicate (talk and hear). This position involves sitting for approximately 90% of the workday. Occasionally, employees are required to kneel, bend, push, pull, lift, or twist. Occasionally, employees are required to lift or exert force of up to 10 pounds. Intermittently, the employee is required to lift or exert force of up to 25 pounds. The specific vision ability required is close vision of 20 inches or less.

Equal Employment Opportunity Statement

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