Terminal Operator

Oman Shell; Washington (District of Columbia); On-site; USD 72,000 - 108,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life Insurance

401(k) plan

Paid time off & holidays

Parental leave

Job summary

Shell is seeking a Terminal Operator in Washington, DC to safely operate terminal equipment and pipelines, monitor product movement, and coordinate receipts and deliveries. The role requires attention to safety, regulatory compliance, and strong communication with Control Center and customers.

You will perform inspections, testing, and inventory control, while supporting audits and continuous improvement. The position demands 24/7 coverage, rotating shifts, and the ability to work outdoors in

Qualifications

• Authorized to work in the United States on a permanent basis without the requirement of a work visa.
• Hold a valid TWIC card as required by US Coast Guard.
• High school diploma or equivalent is required.
• Valid driver's license with a clean record is required.
• Ability to obtain and maintain Operator Qualifications (OQ).
• Willingness to work rotating shifts, weekends, holidays, overtime, and respond to emergency callouts.
• Excellent verbal and written communication skills.
• Demonstrated commitment to safety, environmental stewardship, and regulatory compliance.

Responsibilities

• Safely and efficiently operate terminal and pipeline equipment and monitor product movement.
• Coordinate receipts, transfers, and deliveries through pipelines, tanks, truck racks, docks, and rail.
• Perform inspections, testing, calibration, and inventory control activities.
• Maintain regulatory compliance with HSSE standards and relevant regulations.
• Support audits, investigations, and continuous improvement projects.
• Collaborate with Control Center, Scheduling, and customers to resolve issues.

Skills

Safety awareness

Operations monitoring

Regulatory compliance

Communication

Problem solving

Team coordination

Attention to detail

Physical stamina

Education

High school diploma or equivalent

Tools

SAP/S4

SCADA systems

Terminal automation systems

Maintenance management systems

Job description

Washington, United States of AmericaJob Family Group:Downstream Supply ChainWorker Type:RegularPosting Start Date:August 10, 2026Business Unit:Trading and SupplyExperience Level:Experienced ProfessionalsJob Description:What’s the roleThe Terminal Operator is responsible for the safe and efficient operation of Terminal and its pipelines. This role monitors equipment and product movement, performs inspections and testing, maintains regulatory compliance, and works closely with internal and external stakeholders to ensure safe and reliable operations.Accountabilities:Safety & CompliancePerform all work safely and support the company's Goal Zero commitmentMaintain a high level of safety awareness and immediately identify, report, and address abnormal or unsafe conditions that could result in a product release or other safety incidentsFollow all Standard and Local Operating Procedures (SOPs & LOPs), Safe Work Procedures (SWPs), as well as regulatory requirements.Maintain compliance with federal, state, and local regulations, including Operator Qualification requirements, HSSE standards, SPCC requirements, Hazmat regulations, RCRA, AQMD, Weights and Measures, and other applicable standardsSupport facility housekeeping and maintain a clean, safe work environment.Operations & Product MovementMonitor pipeline and terminal equipment, including meters, instrumentation, and computer systemsCoordinate and perform product receipts, transfers, and deliveries through pipelines, storage tanks, truck racks, marine docks, and rail operationsExecute pipeline lineups and follow scheduled operating ordersMonitor product movement and operating conditions, recognizing and responding to deviations from approved operating proceduresWork with stakeholders, including the Control Center, Scheduling, and customers, to resolve scheduling conflicts and communicate operational constraints or equipment issuesInspection, Measurement & Inventory ControlConduct required routine and periodic asset inspections and maintain recordsPerform stock accounting activities, manual tank gauging, temperature verification, and equipment calibrationComplete inventory documentation and support investigation and resolution of inventory Loss/Gain variancesParticipate in Loss/Gain meetings and provide operational insights for troubleshooting activitiesProduct Sampling & TestingValidate and calibrate testing equipment prior to useObtain product samples in accordance with established measurement proceduresPerform product quality testingDetermine sampling quantities based on batch size and adhere to sampling requirementsAsset Management & Continuous ImprovementSupport facility surveillance activities in accordance with the Spill Prevention, Control, and Countermeasure (SPCC) Plan, site checklists, security requirements, release prevention practices, and housekeeping standardsActively participate in AMS, SAP and Maintenance execution processes.Support audits, inspections, compliance reviews, and company-sponsored improvement initiativesContribute to operational excellence and continuous improvement effortsWhat we need from youMust be authorized to work in the United States on a permanent basis without the requirement of a work visaObtain and hold a valid TWIC card. This is a requirement per US Coast GuardHigh school diploma or equivalent requiredValid driver's license with an acceptable driving recordAbility to obtain and maintain all required Operator Qualifications (OQ)Ability to work rotating shifts, weekends, holidays, overtime, and respond to emergency callouts as required. This is a 24/7/365 manned facility working 12 hour shiftsAbility to work outdoors in varying weather conditions and industrial environmentsBasic computer proficiency, including experience using operating systems and Microsoft Office applicationsStrong verbal and written communication skillsDemonstrated commitment to safety, environmental stewardship, and regulatory compliancePreferred QualificationsExperience in terminal operations, pipeline operations, refining, petrochemical, marine, rail, trucking, or bulk liquid storage facilitiesKnowledge of petroleum products, product movement systems, custody transfer, and inventory control processesExperience with SAP/S4, terminal automation systems, SCADA systems, or computerized maintenance management systemsExperience working in a highly regulated industrial environmentKnowledge, Skills & AbilitiesAbility to safely operate and monitor terminal, pipeline, and tank farm equipmentAbility to interpret operating procedures, technical documents, work instructions, and regulatory requirementsStrong troubleshooting and problem-solving abilitiesAbility to work independently while effectively coordinating with operations personnel, customers, and stakeholdersStrong organizational and planning skills with the ability to manage multiple prioritiesAbility to recognize, assess, and respond appropriately to abnormal operating conditionsDemonstrated attention to detail in recordkeeping, inspections, measurement, and testing activitiesCommitment to continuous learning and development of operational and technical skillsPhysical RequirementsAbility to walk, climb stairs, ladders, and tank structures on a routine basisAbility to lift, carry, push, and pull up to 50 poundsAbility to work at heights, in confined spaces, and around moving mechanical equipment when requiredAbility to wear required personal protective equipment (PPE), including flame-resistant clothing, hard hat, safety glasses, gloves, hearing protection, and respiratory protection as requiredAbility to perform field inspections and operational duties for extended periods, including standing, bending, and climbingWhat we offerThe base salary range for this position is $72,000 - $108,000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html .You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.Progress as a person as we work on the energy transition togetherContinuously grow the transferable skills you need to get aheadWork at the forefront of technology, trends, and practicesCollaborate with experienced colleagues with unique expertiseAchieve your balance in a values-led culture that encourages you to be the best version of yourselfBenefit from flexible working hours, and the possibility of remote/mobile workingPerform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.Take advantage of paid parental leave, including for non-birthing parentsJoin an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to applyGrow as you progress through diverse career opportunities in national and international teamsGain access to a wide range of training and development programsWe'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. .Shell in The United StatesShell has been in the US for more than 100 years, leading the sector in energy, petrochemicals and refined products. Today, we provide millions of Americans with the energy needed to heat and cool their homes and power the economy.We operate in all 50 states, from our Deepwater platforms in the Gulf of America to the Pennsylvania Chemicals complex and our miles of pipelines throughout the US.We reach our customers through our 13,000 branded retail stations, and we are number 1 in gasoline sales. We also own the #1 brand of motor oil in the U.S. – Pennzoil – made from natural gas.We are excited to play a key role in the move to net carbon emissions while providing the oil and gas needed by society for many decades to come.-DISCLAIMER:Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.