Terminal Operator

Shell; Washington (District of Columbia); On-site; USD 72,000 - 108,000; Full time

Job summary

Shell is seeking an experienced Terminal Operator in Washington, DC area. The role focuses on safe and efficient operation of terminal equipment and pipelines, monitoring product movement, and maintaining regulatory compliance.

You will work across shifts in a 24/7 facility, coordinating with Control Center, Scheduling, and customers to resolve scheduling and equipment issues. Qualified candidates will hold a high school diploma, a valid driver’s license, and be able to obtain Operator

Qualifications

• Must be authorized to work in the United States on a permanent basis.

Responsibilities

• Operate terminal and pipeline equipment safely and efficiently.
• Monitor and control product movement, perform inspections and testing.
• Maintain regulatory compliance and safety programs.
• Coordinate with Control Center, Scheduling and customers to resolve issues.
• Assist in asset inspections, inventory control, and data recording.

Education

High school diploma or equivalent

Tools

SAP/S4

Job description

Washington, United States of America

Job Family Group:

Downstream Supply Chain

Worker Type:

Regular

Posting Start Date:

August 10, 2026

Business Unit:

Trading and Supply

Experience Level:

Experienced Professionals

What’s the role

The Terminal Operator is responsible for the safe and efficient operation of Terminal and its pipelines. This role monitors equipment and product movement, performs inspections and testing, maintains regulatory compliance, and works closely with internal and external stakeholders to ensure safe and reliable operations.

Accountabilities:

Safety & Compliance

• Perform all work safely and support the company's Goal Zero commitment

• Maintain a high level of safety awareness and immediately identify, report, and address abnormal or unsafe conditions that could result in a product release or other safety incidents

• Follow all Standard and Local Operating Procedures (SOPs & LOPs), Safe Work Procedures (SWPs), as well as regulatory requirements.

• Maintain compliance with federal, state, and local regulations, including Operator Qualification requirements, HSSE standards, SPCC requirements, Hazmat regulations, RCRA, AQMD, Weights and Measures, and other applicable standards

• Support facility housekeeping and maintain a clean, safe work environment.

Operations & Product Movement

• Monitor pipeline and terminal equipment, including meters, instrumentation, and computer systems

• Coordinate and perform product receipts, transfers, and deliveries through pipelines, storage tanks, truck racks, marine docks, and rail operations

• Execute pipeline lineups and follow scheduled operating orders

• Monitor product movement and operating conditions, recognizing and responding to deviations from approved operating procedures

• Work with stakeholders, including the Control Center, Scheduling, and customers, to resolve scheduling conflicts and communicate operational constraints or equipment issues

Inspection, Measurement & Inventory Control

• Conduct required routine and periodic asset inspections and maintain records

• Perform stock accounting activities, manual tank gauging, temperature verification, and equipment calibration

• Complete inventory documentation and support investigation and resolution of inventory Loss/Gain variances

• Participate in Loss/Gain meetings and provide operational insights for troubleshooting activities

Product Sampling & Testing

• Validate and calibrate testing equipment prior to use

• Obtain product samples in accordance with established measurement procedures

• Perform product quality testing

• Determine sampling quantities based on batch size and adhere to sampling requirements

Asset Management & Continuous Improvement

• Support facility surveillance activities in accordance with the Spill Prevention, Control, and Countermeasure (SPCC) Plan, site checklists, security requirements, release prevention practices, and housekeeping standards

• Actively participate in AMS, SAP and Maintenance execution processes.

• Support audits, inspections, compliance reviews, and company-sponsored improvement initiatives

• Contribute to operational excellence and continuous improvement efforts

What we need from you

• Must be authorized to work in the United States on a permanent basis without the requirement of a work visa

• Obtain and hold a valid TWIC card. This is a requirement per US Coast Guard

• High school diploma or equivalent required

• Valid driver's license with an acceptable driving record

• Ability to obtain and maintain all required Operator Qualifications (OQ)

• Ability to work rotating shifts, weekends, holidays, overtime, and respond to emergency callouts as required. This is a 24/7/365 manned facility working 12 hour shifts

• Ability to work outdoors in varying weather conditions and industrial environments

• Basic computer proficiency, including experience using operating systems and Microsoft Office applications

• Strong verbal and written communication skills

• Demonstrated commitment to safety, environmental stewardship, and regulatory compliance

Preferred Qualifications

• Experience in terminal operations, pipeline operations, refining, petrochemical, marine, rail, trucking, or bulk liquid storage facilities

• Knowledge of petroleum products, product movement systems, custody transfer, and inventory control processes

• Experience with SAP/S4, terminal automation systems, SCADA systems, or computerized maintenance management systems

• Experience working in a highly regulated industrial environment

Knowledge, Skills & Abilities

• Ability to safely operate and monitor terminal, pipeline, and tank farm equipment

• Ability to interpret operating procedures, technical documents, work instructions, and regulatory requirements

• Strong troubleshooting and problem-solving abilities

• Ability to work independently while effectively coordinating with operations personnel, customers, and stakeholders

• Strong organizational and planning skills with the ability to manage multiple priorities

• Ability to recognize, assess, and respond appropriately to abnormal operating conditions

• Demonstrated attention to detail in recordkeeping, inspections, measurement, and testing activities

• Commitment to continuous learning and development of operational and technical skills

Physical Requirements

• Ability to walk, climb stairs, ladders, and tank structures on a routine basis

• Ability to lift, carry, push, and pull up to 50 pounds

• Ability to work at heights, in confined spaces, and around moving mechanical equipment when required

• Ability to wear required personal protective equipment (PPE), including flame-resistant clothing, hard hat, safety glasses, gloves, hearing protection, and respiratory protection as required

• Ability to perform field inspections and operational duties for extended periods, including standing, bending, and climbing

What we offer

The base salary range for this position is $72,000 - $108,000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.

For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.

Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html.

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together

• Continuously grow the transferable skills you need to get ahead

• Work at the forefront of technology, trends, and practices

• Collaborate with experienced colleagues with unique expertise

• Achieve your balance in a values-led culture that encourages you to be the best version of yourself

• Benefit from flexible working hours, and the possibility of remote/mobile working

• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.

• Take advantage of paid parental leave, including for non-birthing parents

• Join an organization working to become one of the world’s most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply

• Grow as you progress through diverse career opportunities in national and international teams

• Gain access to a wide range of training and development programs

Shell in The United States

Shell has been in the US for more than 100 years, leading the sector in energy, petrochemicals and refined products. Today, we provide millions of Americans with the energy needed to heat and cool their homes and power the economy.

We operate in all 50 states, from our Deepwater platforms in the Gulf of America to the Pennsylvania Chemicals complex and our miles of pipelines throughout the US.

We reach our customers through our 13,000 branded retail stations, and we are number 1 in gasoline sales. We also own the #1 brand of motor oil in the U.S. – Pennzoil

We are excited to play a key role in the move to net carbon emissions while providing the oil and gas needed by society for many decades to come.

Shell participates in E-Verify.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws.

Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability.

As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years.

It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications.

Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information or other protected status under federal, state or local laws.

All employees are expected to support this policy and contribute to an environment of equal opportunity.

If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.