Terminal Operations Manager: Lead Shipping & Safety

ADP; Sioux Falls (SD); On-site; USD 65,000 - 75,000; Full time

Job summary

Lanter Delivery Systems is seeking a Terminal Manager in Sioux Falls, SD to oversee dock operations, ensure on‑time freight processing, and monitor safety compliance. The role emphasizes leading a team and maintaining high standards of accuracy and customer service.

Responsibilities include coaching staff, driving continuous improvement, coordinating with carriers, and maintaining documentation and records of warehouse activities. A strong focus on safety and operational excellence is required.

Qualifications

• Proven success in warehouse management.
• Ability to operate a forklift effectively.
• Strong knowledge of all Microsoft Office programs.

Responsibilities

• Display a positive attitude and provide courteous, friendly service to all internal team members and external clients by responding promptly and efficiently to inquiries, requests, and complaints.
• Coach, motivate, and empower team members and co-workers to perform to the best of their abilities and continuously develop in their assigned tasks and duties ensuring procedures and policies are being followed.
• Assist with hiring, onboarding, training, and development of team members, ensuring they have the tools and resources needed to be successful.
• Ensure carrier partners are meeting expectations by picking up and delivering freight on time and error free according to customer specifications.

Skills

Warehouse management

Forklift operation

Microsoft Office

Job description

Lanter Delivery Systems is seeking a Terminal Manager in Sioux Falls, SD to oversee dock operations, ensure on‑time freight processing, and monitor safety compliance. The role emphasizes leading a team and maintaining high standards of accuracy and customer service.

Responsibilities include coaching staff, driving continuous improvement, coordinating with carriers, and maintaining documentation and records of warehouse activities. A strong focus on safety and operational excellence is required.