Terminal Operations Manager - Soldotna, AK

Odyssey Logistics & Technology Corporation; Fairbanks (AK); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Relocation assistance

Medical, dental, and vision insurance

401(k) with company match

Life and disability insurance

Employee assistance program

Wellness program

Discounts with vendors

Job summary

Odyssey Logistics & Technology Corporation is seeking a hands-on Terminal Operations Manager for our Soldotna, AK terminal. This onsite role leads daily operations, develops the team, and strengthens customer relationships to grow our regional presence.

The ideal candidate understands Alaska freight, has leadership experience, and can drive safety, process improvements, and cost controls while collaborating with cross-functional teams. Relocation may be available for exceptional candidates.

Qualifications

• 5+ years of logistics/terminal operations experience.
• 2+ years of people leadership experience.
• Alaska market knowledge preferred.
• Strong understanding of terminal operations, labor planning, service execution, safety compliance, and cost control.
• Financial acumen with exposure to P&L, pricing levers, margin analysis, or operating expense management.
• Strong customer-facing communication skills and relationship-building.
• Ability to lead changes, standardize processes, and drive measurable results.
• Forklift certification ability (or willingness to become certified).

Responsibilities

• Lead daily terminal operations, including receiving, loading/unloading, staging, dispatch, yard activity, fleet coordination, service execution and overall performance.
• Develop and coach the team; support staffing, onboarding, training, engagement, and performance management.
• Promote a safety-first culture and ensure OSHA/DOT/FMCSA/HAZMAT compliance and company policies.
• Monitor labor, overtime, vendor spend, productivity, expenses, KPIs, and reporting to improve service and cost control.
• Build strong customer relationships; partner with Sales and Pricing; support local customer visits and identify new opportunities.
• Develop and improve SOPs, work instructions, and operating practices across dock, office, city, linehaul, dispatch, and supervisory functions.
• Work cross-functionally with Safety, Sales, Pricing, Customer Service, Claims, HR, Finance, and Operations leadership.

Skills

Leadership

People management

Customer communication

Safety compliance

Cost control

Financial acumen

Microsoft Office

Forklift certification

Operations knowledge

Alaska market knowledge

Tools

Microsoft Office Suite

Job description

Terminal Operations Manager

Soldotna, AK

Odyssey Logistics is hiring a Terminal Operations Manager to lead our Soldotna, AK terminal. This is a hands-on leadership opportunity for someone who understands Alaska freight, knows the Kenai Peninsula market, and is ready to strengthen operations, develop people, support customers, and help grow our regional presence.

You will have real ownership of the terminal while being backed by the resources, stability, and growth opportunities of a global logistics company.

About Odyssey Logistics

Odyssey Logistics is a global logistics and supply chain partner delivering integrated solutions across transportation, warehousing, trucking, Jones Act Ocean, customs brokerage, 3PL/4PL managed services, multimodal, and intermodal operations.

We support more than 6,000 customers globally and operate with a culture built on ownership, collaboration, urgency, and continuous improvement. Our values are: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care.

Work Model:

Onsite in SOLDOTNA

Schedule: Monday-Friday, standard business hours

Travel: Local customer visits and occasional business travel as needed

Reports to: Director, Operations

Base Pay Range: Competitive salary

Bonus Eligible: Yes

Relocation: Relocation assistance may be available for exceptional candidates who demonstrate extensive transportation and logistics expertise, strong leadership potential, and long-term growth capability within Odyssey Logistics.

The Role

The Terminal Operations Manager is responsible for leading the overall performance of Odyssey's Soldotna terminal, including daily operations, safety, service execution, cost control, team leadership, customer relationships, and local growth opportunities.

This role is ideal for a logistics leader who enjoys being close to the operation, leading from the floor, solving problems, improving processes, and building strong relationships with employees and customers.

What You'll Do

Lead Terminal Operations: Oversee daily terminal activity, including receiving, loading/unloading, staging, dispatch, yard activity, fleet coordination, service execution, and overall operational performance.

Develop the Team: Lead, coach, and develop employees while supporting staffing, onboarding, training, engagement, performance management, and workforce planning.

Drive Safety and Compliance: Promote a safety-first culture and ensure compliance with OSHA, DOT, FMCSA, HAZMAT, company policies, and applicable safety standards.

Manage Costs and Performance: Monitor labor, overtime, vendor spend, productivity, expenses, KPIs, and reporting to improve service, efficiency, accountability, and cost control.

Support Customers and Growth: Build strong customer relationships, partner with Sales and Pricing, support local customer visits, gather market insight, and help identify new business opportunities.

Improve Processes: Develop and improve SOPs, work instructions, and operating practices across dock, office, city, linehaul, dispatch, and supervisory functions.

Partner Cross-Functionally: Work with Safety, Sales, Pricing, Customer Service, Claims, HR, Finance, and Operations leadership to strengthen service execution and support business growth.

What You Bring

• 5+ years of logistics, 3PL, terminal, distribution center, cross-dock, freight forwarding, trucking, or transportation operations experience
• 2+ years of people leadership experience, including coaching, training, staffing, performance management, and employee engagement
• Prior experience in the Alaska market, including knowledge of the local business and transportation landscape, is highly preferred
• Strong understanding of terminal operations, labor planning, service execution, safety compliance, and cost control
• Financial acumen, including exposure to P&L, pricing levers, cost-to-serve, margin analysis, or operating expense management
• Strong customer-facing communication skills with the ability to build relationships, resolve issues, and represent the business professionally
• Ability to lead changes, standardize processes, improve performance, and drive measurable results
• Proficiency with Microsoft Office Suite and operational/reporting systems
• Outside sales, business development, customer prospecting, or logistics sales experience preferred
• Ability to become forklift certified

Relocation Assistance

Relocation assistance may be available for exceptional candidates who demonstrate extensive transportation and logistics expertise, strong leadership potential, and long-term growth capability within Odyssey Logistics. Relocation assistance is subject to final management review and approval before an offer is extended.

Benefits

We offer a comprehensive and competitive compensation and benefits package, including:

• A choice of medical plans with FSA and HSA options
• Dental Insurance
• Vision Insurance
• Company-paid Life and Disability Insurance
• 401(k) Plan with Company Match
• Employee Assistance Program
• Company Health & Wellness Program
• Discounts with Preferred Vendors

Odyssey Logistics is an equal opportunity employer. We value different skills, experiences, and perspectives, and we make employment decisions based on qualifications, merit, and business needs.

Odyssey does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.