Terminal Operations Leader - Drive Efficiency & Growth

Saia Motor Freight Line LLC; Illinois; On-site; USD 96,000 - 120,000; Full time

Job summary

Saia Motor Freight Line LLC in the United States seeks a seasoned Terminal Operations Manager to lead planning and day-to-day terminal activities.

You will direct staff, coordinate scheduling, resolve customer issues, and ensure safety, efficiency, and regulatory compliance through data and software tools.

Bachelor’s degree in business and 5+ years of terminal operations experience are required; proficiency with Microsoft Office and transportation management applications is expected.

Qualifications

• Bachelor’s degree in business or related field.
• 5+ years of terminal operations experience.
• Knowledge of Microsoft Office and transportation management applications.
• Ability to work flexible hours.

Responsibilities

• Directs and coordinates the activities of terminal employees to provide cost effective, timely, and quality service to customers.
• Investigates customer complaints and resolves problems.
• Provides the necessary equipment, tools, and training to staff to ensure safe and efficient operations.
• Coordinates staffing levels and work scheduling to maximize terminal productivity.
• Oversees compliance with company policies and procedures, safety rules, and governmental regulations.
• Uses software, data, and analytics to optimize operations, track production metrics, and anticipate and resolve problems.
• Interviews, selects, and onboards terminal employees.
• Facilitates good employee relations through motivation, feedback, and coaching.

Education

Bachelor’s degree in business

Tools

Microsoft Office

Transportation management applications

Job description

Saia Motor Freight Line LLC in the United States seeks a seasoned Terminal Operations Manager to lead planning and day-to-day terminal activities.

You will direct staff, coordinate scheduling, resolve customer issues, and ensure safety, efficiency, and regulatory compliance through data and software tools.

Bachelor’s degree in business and 5+ years of terminal operations experience are required; proficiency with Microsoft Office and transportation management applications is expected.