Terminal Manager School Bus Operations

Transport LLC; Town of Wawarsing (NY); On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid time off

401k retirement plan

Employee Assistance Program (EAP)

Advancement opportunities

Job summary

Beacon Mobility is seeking a Dispatch Supervisor to lead dispatchers, drivers, and terminal staff in the Catskills region of New York. The role covers daily dispatch operations, route coverage, vehicle assignments, and schedule adjustments to ensure reliable school transportation services.

The candidate will coordinate with Safety and Shop teams, manage payroll accuracy for terminal staff, and serve as a primary contact for school districts and parents while maintaining regulatory compliance and

Qualifications

• Three years of transportation management experience.
• One year of supervisory experience.
• High school diploma.

Responsibilities

• Provide leadership and direct supervision to dispatchers, drivers, bus attendants and terminal staff.
• Oversee daily dispatch operations, including route coverage, vehicle assignments and schedule adjustments.
• Coordinate with the Safety team on accident investigations, disciplinary actions, follow up, training, onboarding and safety and compliance.
• Review and oversee payroll accuracy for terminal staff.
• Coordinate with the Shop manager to ensure timely vehicle maintenance, repairs and DOT compliance.
• Serve as a primary point of contact for school district representatives, schools and parents regarding transportation needs and concerns.

Skills

Leadership

Problem solving

Organizational skills

Verbal & written communication

Routing software

Flexibility

Education

High school diploma

Tools

Computers

Job description

Rolling V Bus Corp.

Key Responsibilities

• Provide leadership and direct supervision to dispatchers, drivers, bus attendants and terminal staff.
• Oversee daily dispatch operations, including route coverage, vehicle assignments and schedule adjustments.
• Step in as needed to dispatch, cover routes and support operational continuity
• Monitor attendance, manage absences and approve or deny time off requests
• Ensure all route are learned, maintained, and operated efficiently
• Manage route billing, mileage tracking and contractual reporting requirements.
• Ensure compliance with all company policies, school district requirements and regulatory standards.
• Partner with the Safety team on accident investigations, disciplinary actions, follow up, training, onboarding and safety and compliance.
• Review and oversee payroll accuracy for terminal staff
• Coordinate with the Shop manager to ensure timely vehicle maintenance, repairs and DOT compliance.
• Serve as a primary point of contact for school district representatives, schools and parents regarding transportation needs and concerns
• Address and resolve employee and operational issues, including grievances, with a focus on effective and timely solutions
• Conduct regular staff meetings to promote communication, engagement and team development
• Identify opportunities to improve service quality, efficiency and overall transportation operations

Qualifications

• Minimum of 1 year of dispatch and supervisory experience in transportation or a related field
• Valid CDL or ability to obtain within one year
• 19A Certification and SBDI Certification a plus
• Demonstrated leadership skills with the ability to motivate and manage diverse teams
• Strong problem solving and crisis management abilities
• Excellent organizational skills with attention to detail
• Effective verbal and written communication skills
• Proficiency with computers, routing software and general technology
• Ability to work flexible hours as needed to support operation

Compensation and Schedule

• Full time position
• Salary: $68,000-$75,000 per year

Benefits

• Health, dental and vision insurance plans
• Paid time off, sick time and company holidays
• 401k retirement plan
• Employee Assistance Program (EAP)
• Opportunities for advancement within a growing organization.

Responsibility Profile:

• Manage daily and long-term planning to create initiatives that further the company's overall goals.
• Coordinate different teams to foster exchange of ideas and provide cross-team learning opportunities.
• Assess and analyze departmental budgets to find ways to minimize expenses and optimize profits.
• Inspire and motivate employees to perform at their best through positive encouragement and incentive initiatives.
• Communicate with senior officials about shifting company priorities and projects.
• Identify potential problems and points of friction and work to find solutions to maximize efficiency and revenue.
• Identify opportunities to expand or shift course to take advantage of changes in the market.
• Perform other duties as assigned.

Qualifications

• Three (3) years of transportation management experience.
• One (1) year of supervisory experience.
• High school diploma.

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Rolling V is a family-owned and managed full-service transportation company based in the Catskills region of New York State. While we are known for exceptional school bus services, we also provide regional charter services to area residents. Rolling V has provided safe and dependable transportation services for more than 50 years.