Terminal Manager I

Lew Thompson & Son Trucking; Decatur (AR); On-site; USD 56,000 - 64,000; Full time

Benefits offered by this job

401(k) Match

Medical, Dental & Vision Insurance

Telemedicine Access

Disability Coverage

Health Savings Account

Life Insurance

Paid Time Off

Paid Company Holidays

Volunteer time off

Casual Dress Code

Tuition Reimbursement

Employee Discount Program

Dependent Care Flexible Spending App (

Job summary

Covenant Logistics in Decatur, AR is seeking a Terminal Manager to coordinate and optimize activities across multiple departments, ensuring service excellence and efficient asset utilization. You will coach a team of experienced drivers and align with customers on fleet performance and costs.

The role emphasizes leadership, DOT knowledge, and ongoing process improvement in a fast-paced environment with a strong focus on safety and customer satisfaction.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Valid CDL preferred.
• 2+ years transportation experience required.
• Leadership experience required.

Responsibilities

• Oversee and manage multiple locations and/or departments.
• Manage Dedicated Fleet of Professional Drivers with authority to take actions and/or make recommendations affecting discipline and employment status.
• Monitor, direct and/or dispatch all transportation activities within the assigned department.
• Responsible for service failures, communication, equipment, utilization, driver turnover, fuel, safety, maintenance.
• Maintain Customer Relations through excellent communication and client visits.
• Provide daily updates to Position Control spreadsheet and review coaching related to Lytx cameras.
• Track attendance, time off and home time requests per department expectations.
• Maintain positive communication with drivers to deliver on time and reduce turnover.
• Receive ETAs/PTAs and confirmations of load assignments; communicate expectations for performance and safety.
• Monitor and trace loads to address late pickups or deliveries and changes; collaborate with internal departments to resolve issues.

Skills

MS Office

Communication

DOT regulations

Fast paced environment

People management

Self-motivated

Education

Bachelor’s degree or equivalent experience

Valid CDL preferred

2+ years transportation experience

Leadership experience

Job description

The Terminal Manager is a key operations link between the organization and both drivers and customers. The Terminal Manager overlooks multiple departments (Feed/Live Haul/Poult) for the assigned location. The Terminal Manager will work to continually improve processes that result in opportunities for growth and reduce customer costs as well as overseeing Department Managers (where applicable). The Terminal Manager is a coach/mentor a group of experienced drivers and will achieve specific customer service and key company goals by coordinating and communication with the customer all related fleet activity to maximize utilization of drivers and company assets. The Terminal Manager is responsible for two or more departments.

Responsibilities

• Oversee and manage multiple locations and/or departments
• Manage Dedicated Fleet of Professional Drivers with authority to take actions and/or make recommendations that are given significant weight with respect to discipline, terminations, and other changes of a driver’s employment status, often requiring the exercise of discretion and independent judgment with respect to significant business matters.- monitoring performance, attendance, safety and quality.
• Monitor, direct and/or dispatch all transportation activities within the assigned department.
• Responsible forService Failures (Driver, Dispatch, Planning), Communication, Equipment, Utilization,Driver Turnover,Fuel (MPG, out of network, idle time of equipment, out of route miles),Safety (Safety Initiative, Accidents, Worker’s Comp, Random Drug),Maintenance (PM Services, Equipment Inspections)
• Maintain Customer Relations through excellent communication and client visits.
• Daily Updates to Position Control spreadsheet
• Review and issue coaching in correspondence with the Lytx cameras
• Track and manage attendance, time off and home time requests in accordance with departments expectations.
• Maintain positive and productive communication with drivers to deliver on time, prevent service failures, and reduce turnover.
• Receive ETAs and PTAs and manage throughout the day.
• Receive confirmations of load assignments.
• Communicate and establish expectations for performance, conduct, and safety, and provide ongoing feedback for the professional driver.
• Monitor and trace loads so that follow-up can be made to customers regarding late pickups and or deliveries, as well as any other load changes that may occur.
• Work with other internal departments to resolve customer or company issues when necessary.
• Follow established procedures and best practices to ensure consistency and quality.
• Manage Driver PM Schedules for both tractor and trailers
• Assist drivers with payroll needs, Advances, Fuel issues

Knowledge, Skills, and Abilities

• Proficient use of Microsoft Office Products
• Must be able to effectively communicate verbally, in writing, and electronically
• Knowledge of DOT regulations and Driver HOS necessary
• Ability to work in a fast paced and always changing environment
• Ability to manage people effectively
• Ability to be self-motivated and work unsupervised

Education/Experience

• Bachelor’s degree or equivalent experience required.
• Valid CDL preferred
• 2+ years transportation experience required
• Leadership experience required

Competitive Compensation

We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band.

• Expected Pay Range: $56,147.00-$64,161.90
• Full Pay Range: $56,147.00-$88,833.00
• Pay Grade: 9
• 401(k) Match: Build your future with our generous company match.
• Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer

Disability/Veteran

VEVRAA Federal Contractor

Equal employment opportunity, including veterans and individuals with disabilities.

PI287849638