Terminal Manager

Quality Carriers, Inc.; Pasadena (TX); On-site; USD 85,000 - 115,000; Full time

Job summary

Quality Carriers, Inc. in the Houston, TX area is seeking a Terminal Manager to oversee daily terminal operations, dispatch, driver supervision, and customer service while driving profitability.

This full-time role requires strong leadership and budgeting skills in a logistics environment. Applicants should have 5+ years of supervisory experience in trucking, with bulk tank truck experience preferred, and excellent communication and customer service abilities.

Qualifications

• 5+ years supervisory experience in a trucking environment.
• 5+ years bulk tank truck experience preferred.
• Good communication and customer service skills.
• Strong business acumen.
• Working knowledge of budgets (P&Ls).

Responsibilities

• Oversee daily dispatch and driver management.
• Recruitment, payroll, settlements, and safety compliance enforcement.
• Monitor dispatched loads to ensure equipment coverage and availability.
• Provide customer service regarding rates, service, and resolutions.
• Monitor terminal expenses and revenue.

Skills

Operations Strategy

Business Acumen

Analytical Thinking

Leader

Detail Oriented

Education

High School diploma or better

Bachelors in Business Administration or related field

Job description

Quality Carriers® is the leading bulk liquid chemical transportation provider in North America. With a fleet of over 2,500 trucks and 6,400 trailers, and a network of 100+ locations and 100+ years of experience, Quality Carriers provides industry leading transportation services to our customers.

We are looking for an energetic, reliable Terminal Manager to join our team in the Houston, TX area. We are a dynamic, stable and growing company. We have great long term career opportunities across our headquarters, trucking terminals, mechanic shops, depots, tank washes and other locations.

Job Summary:

At Quality Carriers, you will be committed to adding value by providing customers with safe, efficient, and error-free service; supply chain cost reductions; and technical support. As a Terminal Manager, you are responsible for the daily management of terminal operations, including dispatch and driver supervision; customer service and satisfaction; billing and terminal profitability.

Duties and Responsibilities:

• Supervising daily dispatch functions (i.e. assisting with decision making and driver management).
• Driver recruitment, retention, payroll, correcting settlement issues, maintenance and enforcement of safety compliance.
• Monitoring dispatched loads to ensure equipment coverage and availability.
• Customer Service in regards to rates, service, and resolution.
• Monitoring terminal expenses and revenue.
• Basic Life/Voluntary Life
• Short Term and Long Term Disability
• Flexible Spending Account and Health Savings Account
• Digital health through Recuro
• Employee Assistance Program
• 401k Employer Match and Roth Retirement Savings Plan
• Employee Stock Purchase Program (ESSP)
• Additional Voluntary Benefits

Requirements

Skills and Abilities:

• 5+ years supervisory experience in a trucking environment
• 5+ years bulk tank truck experience preferred
• Good communication and customer service skills
• Strong business acumen
• Working knowledge of budgets (P&Ls)

Education and Experience:

• Business Degree preferred, HS Diploma required

Additional Job Information

Position Type/Expected Hours of Work:

• This is a full-time position, and days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.
• This job operates in a professional office environment. This role routinely uses standard office and computer equipment.
• This job is assigned to a specific Terminal
• Safety First environment - Complacency is not an option.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment.
• This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Duties, responsibilities, and activities may change at any time with or without notice.

Quality Carriers, Inc. provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Skills

Operations Strategy

Advanced

Business Acumen

Advanced

Analytical Thinking

Advanced

Behaviors

Leader

Inspires teammates to follow them

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Education

Required

High School or better.

Preferred

Bachelors or better in Business Administration or related field.

Experience

• Business acumen
• 5 years: Supervisory experience in a trucking environment

Licenses & Certifications

Valid Driver's License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursued to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.