Terminal Coordinator

ITS Logistics; Louisville (KY); On-site; USD 25,000 - 36,000; Full time

Job summary

ITS Logistics in Kentucky is seeking a Terminal Coordinator to support dock operations for a major customer. You will oversee terminal flow, verify paperwork, and ensure drivers meet safety requirements, working overnight Sunday through Friday (Tuesday-Saturday) 11:30pm–8:00am.

The role emphasizes clear communication with drivers and facility staff, proactive problem solving, and accurate updating of systems to maintain visibility and safety across operations.

Qualifications

• Experience in fleet, transportation, Warehouse operations or third-party logistics strongly desired.
• Excellent communication skills.
• Interpersonal and relationship-building skills with customers and drivers.
• Ability to work in fast-paced, deadline-driven and high-pressure situations.
• Knowledge of the Kentucky region and surrounding areas.

Responsibilities

• Ensure drivers adhere to terminal flow on site.
• Collaborate with drivers to ensure on-time arrivals and departures.
• Monitor trailer pool to elevate equipment shortages.
• Complete safety checklists for every load entering and departing the facility.
• Interact professionally with facility staff, drivers, and ITS team members.
• Escalate safety violations to ITS Reno Center leadership.
• Communicate safety expectations proactively.
• Verify information on paperwork is correct.
• Update systems with current information for visibility and transparency.

Skills

Fleet experience

Transportation operations

Warehouse operations

Third-party logistics

Job description

About ITS Logistics

Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions. With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology–our purpose is to improve the quality of life by delivering excellence in everything we do. At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals. We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories. Want to learn more about ITS Logistics? Check out our website! www.its4logistics.com

Principle Accountabilities

ITS has an urgent need for a Terminal Coordinator for one our largest customer’s facilities in Kentucky. This role contributes to the daily activities for dock operations in support of the customer’s terminal in which they are domiciled. Responsibilities include ensuring drivers meet safety requirements to meet our customer service requirements.

Responsibilities

• Ensure drivers adhere to terminal flow on site.
• Work collaboratively with drivers to ensure on time arrival and departures.
• Monitor trailer pool to proactively elevate equipment shortages.
• Complete safety checklists for every load entering and departing the facility.
• Interact with facility staff, drivers, and ITS team members in a professional and respectful manner.
• Escalate all safety violations to ITS Reno Center leadership.
• Communicate safety expectations to drivers and team members proactively.
• Verify all information on paperwork is correct.
• Update applicable systems with the most up to date information for the team to have visibility and transparency of operations.

Position Requirements

• Experience in fleet, transportation, Warehouse operations or third-party logistics strongly desired.
• Excellent communication skills.
• Excellent interpersonal and relationship building skills with a demonstrated ability to work harmoniously with customers, drivers, peers.
• Has a strong sense of urgency and reacts and works well in fast-paced, deadline driven, and high-pressure situations; remains calm and performs well in stressful or emergency situations.
• Strong work ethic and internally motivated to exceed all commitments and requirements of the position.
• Knowledge of the region and surrounding areas.

Schedule / Compensation

$22.15 - Tuesday - Saturday 11:30pm - 8:00am