Tenant Support Advocate & Program Coordinator

Center City Housing Corp; Duluth, Northern (MN, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Center City Housing Corp in Duluth, MN is seeking a Program Assistant and Tenant Support Coordinator for the Wadena and Welch Apartments. You will join a team delivering direct tenant services to residents of a supportive housing program, helping them work toward stability and housing goals.

The role emphasizes tenant advocacy, processing applications, coordinating engagement activities, maintaining files, and communicating with community partners.

Qualifications

• High school diploma or GED required; related degree preferred.
• Experience in tenant services or housing programs preferred.
• Proficient in Word and Excel; ability to learn new systems as needed.
• Strong written and verbal communication; confidentiality required.

Responsibilities

• Advocate for tenants and work within a team to support tenant progress.
• Assist screening and processing of housing applications and waiting lists.
• Communicate with community agencies and potential tenants to verify information.
• Handle move-in/move-out paperwork, inventories, and inspections.
• Develop and facilitate tenant programming and documentation of progress.
• Maintain tenant files and coordinate supplies and documents.

Skills

Customer service

Communication

MS Word

MS Excel

Independent work

Confidentiality

Trauma-informed

Background check

Documentation

Team collaboration

Education

High school diploma/GED

Related-field degree preferred

Tools

MS Word

MS Excel

Job description

Center City Housing Corp in Duluth, MN is seeking a Program Assistant and Tenant Support Coordinator for the Wadena and Welch Apartments. You will join a team delivering direct tenant services to residents of a supportive housing program, helping them work toward stability and housing goals.

The role emphasizes tenant advocacy, processing applications, coordinating engagement activities, maintaining files, and communicating with community partners.