Tenant Services Coordinator

CBRE; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

CBRE is seeking a Tenant Services Coordinator in Houston to provide customer service for tenants and vendors within the Property Management function. You will support the team with administrative duties, maintain lease-related files, and assist with rent collection and invoicing processes.

The role involves coordinating with building technicians and vendors, preparing lease abstracts, and following defined procedures under supervision.

Qualifications

• High School Diploma/GED or equivalent experience with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Solid understanding of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mentality.
• Basic math skills such as percentages, discounts and markups.

Responsibilities

• Assist the team with administrative tasks including answering phones and communicating with tenants.
• Maintain files such as insurance certificates and leases.
• Coordinate with Building Technicians and vendors to list maintenance items.
• Prepare lease administration documents such as lease abstracts as directed.
• Support lease administration activities like lease set up and changes, and reporting.
• Input invoices into the accounting system and forward originals to accounting for payment.
• Communicate rent collection information to tenants as appropriate.

Skills

Microsoft Office

Communication skills

Organizational skills

Basic math

Education

High School Diploma/GED

Tools

Accounting system

Job description

About The Role

As a CBRE TenantServices Coordinator, you will be responsible for providing customer service support totenants and vendors. This job is part ofthe Property Management job function. They are responsible for operating buildings on behalfof a client or group.

What You'll Do

• Assist the teamwith various administrative tasks. This includes answering phones,

communicating withtenants, filing and copying.

• Maintain files,including insurance certificates and leases.
• Work with BuildingTechnicians and vendors to compile a list of maintenance items.
• Prepare internallease administration documents such as lease abstracts as

directed.

• Partake in leaseadministration activities including lease set up, lease changes,

reporting etc.

• Submit invoicesfor payment by inputting them into the accounting system. Forward

original invoices toaccounting for payment.

• Engage in rentcollection communications and phone contact with tenant where

permitted.

• Use existingprocedures to solve straightforward problems while having a limited

opportunity toexercise discretion.

• Impact throughclearly defined duties, methods, and tasks are described in detail
• Deliver own outputby following defined procedures and processes under close

supervision andmentorship.

What You'll Need

To perform this jobsuccessfully, an individual will need to perform each crucial duty

satisfactorily. Therequirements listed below are representative of the knowledge, skill,

and/or abilityrequired. Reasonable accommodations may be made to enable individuals

With Disabilities Toperform Essential Functions

• High SchoolDiploma/GED or equivalent experience with up to 2 years of job-related

experience.

• Ability to followbasic work routines and standards in the application of work.
• Communicationskills to exchange straightforward information.
• Solidunderstanding of Microsoft Office products. Examples include Word, Excel,

Outlook, etc.

• Strongorganizational skills with an inquisitive mentality.
• Basic math skills.Ability to calculate simple figures such as percentages,

discounts, andmarkups.

Why CBRE

When you join CBRE,you become part of the global leader in commercial real estate services andinvestment that helps businesses and people thrive. We are dynamic problem solvers andforward-thinking professionals who create significant impact. Our collaborativeculture is built on our shared values — respect, integrity, service and excellence — and wevalue the diverse perspectives, backgrounds and skillsets of our people. At CBRE, youhave the opportunity to realize your full potential.

Our Values in Hiring

At CBRE, we arecommitted to fostering a culture where everyone feels they belong. We value diverseperspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must becurrently authorized to work in the United States without the need for visa sponsorship nowor in the future.

CBRE is an equalopportunity employer that values diversity. We have a long-standing commitment toproviding equal employment opportunity to all qualified applicants regardless of race,color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age,citizenship, marital status, disability, veteran status, political belief, orany other basisprotected by applicable law. We also provide reasonable accommodations, as needed, throughoutthe job application process. If you have a disability that inhibits your ability to apply fora position through our online application process, you may contact us via email [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).