Tenant Advocate

Center City Housing Corp; Bemidji (MN); On-site; USD 35,000 - 45,000; Full time

Job summary

Center City Housing Corp is seeking a Tenant Advocate for its supportive housing facility in Bemidji, MN. This full-time role involves direct tenant support, advocacy for health-related services, and coordinating appointments. The ideal candidate will work independently and with the team, engaging tenants to ensure their needs are met and maintained.

The position requires a valid driver’s license, high school diploma, and interpersonal skills to interact with individuals facing various challenges. Flexibility and experience with mental health issues are preferred.

Qualifications

• Ability to engage with tenants who may have active mental health issues.
• Experience in driving and maintaining vehicles for client transportation.
• Skills to manage and resolve conflicts using Non-Violent crisis intervention strategies.

Responsibilities

• Advocate and assist tenants in accessing health care and community services.
• Maintain accurate logs and database for tenant needs and appointments.
• Conduct and participate in weekly tenant activities.

Skills

Self-motivated

Interpersonal skills

Flexibility in schedule

Experience with behavioral health issues

Education

High school diploma/GED

Tools

Agency vehicles

Job description

Tenant Advocate – Park Place of Bemidji

Bemidji, MN

The Tenant Advocate, as part of a team, actively participates in carrying out the mission of CCHC by providing direct support to tenants in a supportive housing apartment building serving single adults with disabilities, behavioral health concerns and/or a history of housing instability. Note: This is a full-time position with benefits. Responsibilities involve all aspects of advocacy with primary emphasis on tenant engagement around accessing health related services and coordinating tenant appointments including transportation. This position engages in daily interactions with tenants and team members that support housing stability for each tenant.

Duties and Responsibilities

• Ability to work independently and as a member of a team to effectively advocate for tenants.
• Operate agency vehicles for tenant transportation needs.
• Provide advocacy to assist tenants in accessing appropriate health care and community services.
• Drive agency vehicles including fueling, mileage logs, and coordinating repairs.
• Requires flexibility in schedule.
• Engage tenants to assist them with daily needs, requests, issues, and provide appropriate direction.
• Accurately log, verbally communicate, and document tenant needs/activities as required.
• Participate in team meetings regarding tenant stability/needs and carry out developed tasks.
• Maintain and update database for appointments and generate appointment reminders.
• Conduct, create, recruit, advertise, and participate in weekly tenant activities.
• Respond to and resolve issues of controversy that may arise between tenants and/or guests using Non-Violent crisis intervention strategies.

Requirements

This position requires a person who is self-motivated with the ability to work independently and as a member of a team to carry out job duties. The position requires interpersonal skills necessary to tactfully deal with tenants and the general public in a professional manner. It demands working effectively with people who are inebriated and/or have active mental health issues. The role requires driving and vehicle maintenance knowledge. A high school diploma/GED or equivalent is required. Experience working with the population is a plus. Must possess and maintain a valid driver’s license and have a driving record acceptable to the agency’s insurance carrier. Must pass and maintain Minnesota Background Study clearance.

Center City Housing Corp is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, creed, sexual orientation/identity/expression, marital status or familial status.