Temporary-Visitors Services Clerk

State of Oklahoma; Oklahoma; On-site; USD 15,000 - 21,000; Part time

Job summary

The Cherokee Strip Regional Heritage Center in Enid, Oklahoma is seeking a part-time visitor services clerk to welcome visitors from all over the country. This position is responsible for assisting with museum admission and museum store sales while offering excellent customer service and museum direction.

Under the supervision of the museum director and operations manager, you will greet visitors, provide information, handle admissions and store transactions, and help maintain a welcoming and

Qualifications

• High school diploma or GED is required.
• 1 year of customer service experience.
• 1 year of retail operations and money handling experience.
• Familiarity with Point-of-Sales software.

Responsibilities

• Greet all visitors with excellent customer service.
• Take admissions and museum store sales.
• Gives visitors directions and information about the museum and events.
• Assist in maintaining the museum store—clean and restock as needed.
• Handle phone calls and forward messages to staff.
• Perform other duties as assigned.

Skills

Customer service

Money handling

Communication

Education

High school diploma / GED

1 year customer service

1 year retail operations and money handling

Familiarity with POS software

Tools

Point-of-Sales software

Job description

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Job Posting Title

Temporary-Visitors Services Clerk

Supervisory Organization

Historical Society–Museums & Sites

Note

Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Full/Part-Time

Part time

Job Type

Temporary

Compensation

The salary for this position is $13.14/hr. The Cherokee Strip Regional Heritage Center is a part of the Oklahoma Historical Society and operates through a partnership with the Cherokees Strip Regional Heritage Center, Inc. Hours of operation are Tuesday – Saturday, 10:00am to 5:00pm.

Job Description

The Cherokee Strip Regional Heritage Center in Enid, Oklahoma is seeking a part-time visitor services clerk to welcome visitors from all over the country. This position is responsible for assisting with museum admission and museum store sales while offering excellent customer service and museum direction. A visitor services clerk is the welcoming face of the museum and helps create an enjoyable experience for guests. This position is under the supervision of the museum director and operations manager.

Basic Functions

• Greet all visitors with exceptional customer service.
• Take admissions and museum store sales.
• Gives visitors directions and provides information about the museum, its contents, special interest areas, and events.
• Assists in maintaining the museum store – cleans and restocks as needed.
• Takes phone calls and messages – forwards calls to appropriate staff members.
• Perform other duties as assigned.

Qualifications

Knowledge, skills and abilities required for this position include knowledge of the preparation of informational material; of Oklahoma history; visitor services functions; handling of money; basic Point of Sales software. Ability is required to establish and maintain working relationships with others and to communicate effectively both orally and in writing. Some training is available.

Education

Minimum education and experience requirements for this position consist of a high school diploma or GED, 1 year of customer service, 1 year of retail operations and money handling, familiarity with point-of-sales software.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.