Temporary Support Services Coordinator

St. Charles Health System Inc.; Bend, Northern (OR, KY); On-site; USD 32,000 - 45,000; Part time

Job summary

St. Charles Health System is seeking a part-time Temporary Support Services Coordinator for the Home Health department in Bend, OR. The role supports the Home Health and Lifeline teams, coordinates staff and supplies, and ensures efficient administrative operations within Community Care.

The position emphasizes fiscal responsibility, adherence to regulations, and collaboration with directors and managers to meet goals. Travel to SCHS worksites and valid Oregon driver’s license are required.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in related field preferred.
• Valid Oregon driver’s license and ability to travel to SCHS worksites.
• Two years office management experience.
• Knowledge of Medicare/Medicaid regulations.
• Ability to handle multiple tasks and changing priorities.
• One year home health office management experience (preferred).
• Two years supervisory experience (preferred).

Responsibilities

• Supervises daily needs of the Home Health and Lifeline departments.
• Provides administrative support to Home Health and Lifeline teams.
• Assists caregivers and leadership with Kronos/timecard issues and back-up as needed.
• Uses purchasing system to order supplies and equipment for the department.
• Manages Home Health supply process and supports clinical staff with orders.
• Coordinates scheduling and meetings for Home Health staff and leadership.
• Supports hiring process including orientation and education.
• Contributes to budget development and operational targets.

Skills

Office management

Medicare/Medicaid regulations

Multitasking

Supervisory experience

Education

High school diploma or GED

Bachelor’s degree in related field

Job description

Temporary Support Services CoordinatorSkip to main content#Temporary Support Services Coordinator page is loaded## Temporary Support Services CoordinatorApplylocations: Bend, ORtime type: Part timeposted on: Posted Todayjob requisition id: R1022910Pay range: $23.37 - $32.71 based on experience. This part-time temporary position is expected to last 90 days and does not come with benefits.****ST. CHARLES HEALTH SYSTEM********JOB DESCRIPTION********TITLE:**** Support Services Coordinator – Home Health ****REPORTS TO POSITION:**** Director – Home Health****DEPARTMENT:**** Community Care****OUR VISION:**** Creating America’s healthiest community, together****OUR MISSION:**** In the spirit of love and compassion, better health, better care, better value****OUR VALUES:**** Accountability, Caring and Teamwork****DEPARTMENT SUMMARY:**** St. Charles Health System Community Care supports the health system mission by providing innovative care to achieve better health, better care, and better value. Community Care helps to bridge any gaps in the needs of patients as they navigate through the continuum of care, and throughout the life cycle, providing care and supportive services to the communities we serve. The services encourage a focus on providing care for post-acute conditions and outpatient care within the realm of Home Health, Hospice, and Palliative Care, while developing strong relationships, service line collaboration and referrals of higher acuity conditions. Care is provided to patients and families as part of an integrated system of settings, services, and care levels with the goal of helping our patients live as independently as possible with a higher quality of life, even and especially during advancing illness and end-of-life care.****POSITION OVERVIEW:**** The Support Services Coordinator is responsible for supervising and supporting daily needs of the Home Health and Lifeline departments, as well as Community Care needs when appropriate. This position does not directly manage caregivers.****ESSENTIAL FUNCTIONS AND DUTIES:****Monitors, processes and oversees various Epic work queues (e.g. face-to-face, discharges, insurance authorizations) to ensure timely completion of home health tasks.Provides administrative support to Home Health and Lifeline department teams, as well as back-up to Hospice and AIM/Palliative Care teams.Assists caregivers and leadership with Kronos/timecard issues and performs any other needed support to the team.Uses purchasing system to order Home Health office supplies, forms, and equipment on an ongoing basis to meet department needs. Demonstrates fiscal responsibility for equipment and supplies of the department.Coordinates Home Health medical supply process and is a resource to clinical staff for medical supply questions and online ordering system.Oversees the coordination of Home Health Staff and Leadership, as well as other, meetings throughout the year.Provides clerical support for all aspects of the hiring process, including scheduling orientation and education.Assists Home Health Director and Managers by participating in special projects as required.Ensures consistent and technical excellence and compliance, superior service, and the integration of the healing health care principles. Participates in annual plan including goals for areas supervised with director and managers.Participates in budget development, accountability and meeting all operational targets for all areas within span of control.Complies with all applicable laws, regulations, policies and procedures, supporting the health system’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all company investigations and proceedings.Maintains ongoing communication with staff, department leadership, and others to ensure needs are being met for staff and patients.Supports the vision, mission and values of the organization in all respects.Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.Provides and maintains a safe environment for caregivers, patients and guests.Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.May perform additional duties of similar complexity within the organization, as required or assigned.****EDUCATION**** ****Required****: High school diploma or GED. ****Preferred****: Bachelor’s degree in related field. ****LICENSURE/CERTIFICATION/REGISTRATION********Required****: Valid Oregon driver's license and ability to meet SCHS driving requirements. Ability to travel to business functions/trainings/meetings and all SCHS worksites. ****Preferred****: N/A****EXPERIENCE********Required****: Two years office management experience. Knowledge of Medicare/Medicaid regulations. Ability to handle multiple tasks and changing priorities. ****Preferred****: One year home health office management experience. Two years supervisory experience. ****PERSONAL PROTECTIVE EQUIPMENT****Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.**PHYSICAL REQUIREMENTS:**Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.Exposure to Elemental FactorsNever (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.Blood-Borne Pathogen (BBP) Exposure CategoryNo Risk for Exposure to BBP.Schedule Weekly Hours:32Caregiver Type:TemporaryShift:First Shift (United States of America)Is Exempt Position?NoJob Family:COORDINATOR CLERICALScheduled Days of the Week:VariableShift Start & End Time:0800