Temporary Support Associate

Belk; Charlotte (NC); On-site; USD 16,531 - 20,664; Part time

Job summary

Belk in Charlotte, North Carolina is looking for a Seasonal team member to enhance the shopping experience through excellent customer service, driving sales, and supporting store operations. Ideal candidates will have a dedication to customer service and the ability to work a flexible schedule including nights and weekends.

The role includes responsibilities such as processing transactions, assisting customers, and ensuring the store presentation is visually appealing. Must be able to lift 50 lbs and maintain a positive attitude.

Qualifications

• Ability to communicate effectively with customers.
• Capability to lift, carry, and move at least 50 lbs.
• Flexible schedule availability, including nights and weekends.

Responsibilities

• Drive sales and support store operations.
• Assist customers and process transactions.
• Maintain cleanliness and presentation standards.

Skills

Customer service dedication

Adaptability to learning

Technology comfort

Job description

A Brief Overview

As a Seasonal team member, you’ll play an important role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer. Whether you’re helping a customer on the sales floor, assisting with transactions, or supporting behind-the-scenes processes, you’ll be a part of a team that works together to meet store goals, foster customer loyalty, and build repeat business.

What You Will Do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills And Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.