Temporary Season Phone Support Representative/1099 Contractor

1st Direct Insurance; United States; Remote; USD 10,000 - 60,000; Part time

Job summary

1st Direct Insurance is looking for Temporary Season Phone Support Representatives to assist with phone support. This role involves answering calls, providing information, and documenting inquiries for a claims adjusting firm. Ideal candidates will possess strong verbal communication skills and customer service experience, and the position offers flexible full-time and part-time options remote during peak storm season hours.

Qualifications

• Experience in customer service or call center preferred.
• Strong verbal communication skills.
• Ability to manage multiple tasks effectively.

Responsibilities

• Answer incoming calls in a professional manner.
• Document call information accurately in systems.
• Provide excellent customer service and handle inquiries.

Skills

Customer service

Communication

Professional phone etiquette

Tools

Microsoft Office

CRM platforms

Job description

Temporary Season Phone Support Representative/1099 Contractor

Temporary Season Phone Support Representative/1099 Contractor

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Administrative Strategies is a claims servicing firm established in 2010, and we believe that

AdStrat is a claims servicing firm providing business strategies, innovative claims solutions and claims and consulting services with unparalleled quality, service, and compassion.

We are seeking TEMPORARY SEASONAL TEAM MEMBERS to provide PHONE SUPPORT for an independent claims adjusting firm. This role involves answering incoming calls from clients, policyholders, and adjusters, assisting with basic inquiries, routing calls, and documenting information in our systems. This is a non-claims handling role focused strictly on phone and administrative support.

Responsibilities:

• Answer incoming calls in a professional, courteous, and efficient manner
• Provide general information or route callers to the appropriate department or contact person
• Take detailed messages as needed, ensuring accuracy and clarity
• Document call information in company systems following established procedures
• Provide excellent customer service while maintaining confidentiality and compliance with company projects
• Support the team with light administrative tasks as assigned
  
  
  

Qualifications:

• Prior experience in customer service, call center or administrative support preferred
• Strong verbal communication skills
• Professional phone etiquette
• Ability to work in a fast-paced environment while handling multiple tasks
• Proficiency with basic computer systems, including Microsoft office and CRM platforms
• Reliable attendance is essential
  
  
  

Schedule:

• Full-time and part-time positions available, remote
• Must be available during peak storm season hours, including occasional weekends and evenings as needed
  
  
  

Compensation:

• Hourly wage; rate based on experience
• 1099 Independent Contractor
  
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Other

• Industries

  Insurance

Referrals increase your chances of interviewing at 1st Direct Insurance by 2x

Get notified about new Support Representative jobs in United States.

Customer Support Representative (Remote)

Customer Support Representative - Partner Support

United States $31,200.00-$53,600.00 1 week ago

United States $31,200.00-$78,600.00 4 days ago

Customer Support Representative (Remote)

New York, NY $70,000.00-$75,000.00 6 months ago

Florida, United States $37,000.00-$37,000.00 2 weeks ago

United States $55,000.00-$60,000.00 2 weeks ago

Remote Client Support Representative (No Experience Required)

United States $32,000.00-$200,000.00 19 hours ago

United States $66,500.00-$99,500.00 2 weeks ago

Associate Customer Support Representative (Beauty)

United States $55,000.00-$60,000.00 2 weeks ago

Texas, United States $37,000.00-$37,000.00 2 weeks ago

South Carolina, United States $37,000.00-$37,000.00 2 weeks ago

Georgia, United States $37,000.00-$37,000.00 2 weeks ago

North Carolina, United States $37,000.00-$37,000.00 2 weeks ago

United States $40,560.00-$47,840.00 3 weeks ago

San Francisco, CA $22.00-$23.00 2 days ago

Customer Support Specialist (US - Remote)

United States $40,000.00-$42,000.00 2 months ago

Product Support Representative - Tier 1 (RCM/Billing/Healthcare)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.