Temporary Sales Associate-2

FashionUnited; Natick (MA); On-site; USD 20,664 - 26,863; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid maternity and paternity leave

Tuition assistance

Job summary

FashionUnited in Natick is seeking a dedicated Sales Associate to represent Coach as a brand ambassador. The ideal candidate will build lasting relationships with clients through personalized styling and drive sales through effective recommendations.

Requirements include 1+ years of retail experience, strong English skills, and the ability to work a flexible schedule. The position offers competitive pay ranging from $15.00-$19.50 per hour, along with comprehensive benefits including medical and dental insurance.

Qualifications

• 1+ years of sales experience, preferably in luxury retail.
• Experience with POS operation and basic computer proficiency.
• Ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador.
• Build lasting client relationships through personalized styling.
• Drive sales through cross-selling and tailored recommendations.

Skills

Sales experience (luxury retail preferred)

Knowledge of fashion trends and competitors

Strong English proficiency

Clienteling and data acquisition skills

Tools

POS operation

Basic computer proficiency

Job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself.

Key Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross‑selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms (including short‑form video) to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
• Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory cycles: receive shipments, stock shelves, and manage product movement.
• Assist teammates in functional areas as required.
• Foster a collaborative, trust‑based environment; encourage team performance.
• Participate in brand initiatives, training programs, and inclusion activities.
• Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Required Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, and ability to read price/release sheets.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills (Preferred).
• Ability to work in a fast‑paced environment.
• Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).

Schedule

Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).

Physical Requirements

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401 (K)
• Paid paternity and maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance

Equal Employment Opportunity

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [e-mail].

Base Pay Range

$15.00-$19.50. Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.