Temporary Sales Associate

FashionUnited; Altoona (IA); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach in Altoona, IA seeks a dynamic retail associate to represent the brand on the sales floor. You will provide personalized styling, maintain high service standards, and drive sales through thoughtful product recommendations.

This role requires strong English communication, experience with POS systems, and ability to work flexible hours including weekends. Benefits include medical, dental, vision, 401(k), and more.

Qualifications

• 1+ years of sales experience, luxury retail preferred
• Experience with POS systems and basic tech
• Strong English language proficiency; live‑stream/video demo experience preferred

Responsibilities

• Represent Coach as a brand ambassador and uphold styling/service standards
• Build client relationships through personalized styling and product expertise
• Drive sales via cross-selling and tailored recommendations
• Utilize POS, clienteling tools, and social platforms to capture data and encourage repeat purchases
• Develop and execute personal sales plans to meet KPIs
• Source new customers and follow up to close sales
• Maintain energetic service on the floor and adapt selling techniques
• Complete daily operations (cash wrap, inventory, replenishment, visual merchandising)
• Keep sales floor and stockroom clean and organized; follow policies
• Process transactions and manage returns/exchanges/online pickups
• Support inventory cycles and product movement
• Assist teammates and foster a collaborative environment
• Participate in brand initiatives and training; welcome feedback

Skills

Sales experience

Fashion knowledge

POS operation

English proficiency

Live-stream shopping

Tools

Mobile POS

Job description

Coach is a global fashion house founded in New York in 1941. We make beautiful, lasting items that encourage individuality and confidence.

Key Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross‑selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms, including short‑form video, to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
• Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset‑protection procedures.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory cycles: receive shipments, stock shelves, and manage product movement.
• Assist teammates in functional areas as required.
• Foster a collaborative, trust‑based environment; encourage team performance.
• Participate in brand initiatives, training programs, and inclusion activities.
• Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Required Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, and ability to read price/release sheets.
• Strong English proficiency; experience in live‑stream shopping or video demos, clienteling, and data acquisition skills is preferred.
• Ability to work in a fast‑paced environment.
• For EU applicants: Strong English language proficiency.

Schedule: Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).

Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), and to climb, bend, kneel, and maneuver within the sales floor and stockroom.

Base Pay Range

$15.00 – $19.25

Benefits

Medical, dental, and vision insurance; 401(k); paid paternity and maternity leave; commuter benefits; disability insurance; and tuition assistance.

Equal Employment Opportunity Statement

Coach is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications as they relate to job requirements. Decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [e-mail].