Temporary Sales Associate

Tapestry; Town of Florida (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading global fashion company is seeking a dedicated individual for customer service and stock management roles. You'll be responsible for greeting customers, managing stock levels, and supporting sales floor activities. Ideal candidates should have excellent interpersonal skills and be proficient in operating POS systems. Join us in creating a positive customer experience.

Qualifications

• Must have strong interpersonal skills to interact with customers.
• Capable of maintaining accuracy in transactions.
• Ability to organize stock efficiently.

Responsibilities

• Greet customers warmly and assist with their needs.
• Manage stockroom organization and shipment processes.
• Analyze sales floor and support replenishment activities.

Skills

Customer service skills

Ability to operate POS systems

Stock management

Sales proficiency

Job description

Cash Wrap

• Greeting the customer with a smile and with eye contact and offering your name
• Interact genuinely and naturally with the customer
• Read cues and determine customers’ needs
• Conduct email/name capture, where permitted by law
• Maintain accuracy when operating POS
• Maintain cash wrap organization and cleanliness
• Suggest multiple add‑ons and sell gift cards
• Maintain cash and POS media accurately and in compliance with Coach policy
• Create lasting impression by genuinely thanking customer and provide reason to return
• Represent Coach brand appropriately

Stockroom / Warehouse

• Receive shipment and transfers
• Notify Store Management when new product arrives
• Scan cartons/transfers, verifying store information is correct
• Communicate all discrepancies to Store Management
• Process shipment/transfers according to Coach standards and timeframes
• Organize and clean stock room daily; to include offsite / remote warehouse as applicable
• Shift/organize product in the stockroom; react to sell through and make room for new product
• Manage stock levels/product ownership in back-of-house and sales floor
• Prepare and conduct regular cycle counts, as directed
• Participate in store physical inventory counts, as scheduled
• Maintain Company Loss Prevention standards

Sales Floor

• Regularly analyze sales floor to assess replenishment needs
• Replenish sales floor/assigned zone
• React to sell through and execute visual merchandising needs.
• Support sales floor activities, as directed
• Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers
• Respond to customer requests confidently; partner with sales team or Store Management, when needed
• Upkeep housekeeping standards

Competencies required

• Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external