Temporary Recreation Leader III-MOD

AlexandriaVAGov; Alexandria (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a vibrant city as a Temporary Manager on Duty! This exciting role involves supervising recreation operations, ensuring a safe and enjoyable experience for all patrons. You'll lead a team, handle customer service challenges, and engage with the community in a fast-paced environment. If you have strong leadership skills, enjoy working with people, and are available for varying shifts, this is a fantastic opportunity to make a positive impact in Alexandria. Embrace the chance to contribute to enriching community experiences while enjoying the dynamic atmosphere of recreation facilities!

Qualifications

• High School Diploma and 3 years of related experience required.
• First Aid training required; bilingual preferred.

Responsibilities

• Supervise and support Recreation Leaders and volunteers during shifts.
• Ensure activities run safely and on time, providing exceptional customer service.
• Communicate effectively and operate cash handling procedures.

Skills

Leadership skills

Customer service knowledge

Multi-tasking skills

Communication skills

Basic math skills

Computer and software proficiency

Ability to work in varying weather conditions

Bilingual (Spanish or Amharic)

Education

High School Diploma

Tools

Point-of-sale computer

Desk telephone

Job description

Recreation Leader III - Manager on Duty
Temporary Position
(Summer & School Year)

The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington, and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. About one-quarter square miles in the city have been designated as a national or local historic district. We proudly embrace our rich history and seize the endless opportunities that lie ahead. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for the Temporary Manager On Duty position.

Overview

In pursuit of service excellence, the Temporary Manager on Duty, of the Recreation Leader III job classification, supervises operations at peak times at recreation centers and facilities. This is a seasonal temporary position, with varied hours per week. This position has shifts during early mornings, afternoons, evenings, weekends, and holidays. Availability to work evenings and weekends is required.

What You Should Bring

Each member of our team is accountable for the outstanding delivery of services to the community. You should possess leadership skills and experience; be familiar with a recreation environment; have the ability to speak, read, and write in English – however, being bilingual is a plus; possess excellent multi-tasking skills and attention to detail; possess knowledge of customer service; possess good communication skills; have the ability to perform basic addition, subtraction, multiplication, and division and handle cash; possess good knowledge of and ability to use computers and complex software programs; have knowledge of how to operate a desk telephone; enjoy working with people; be at least 18 years old; be able to work indoors or outdoors in loud environments with varying weather conditions; be able to lift and carry items up to 40 lbs.; and be available to work varying shifts including early mornings, afternoons, evenings, weekends, and holidays.

Temporary Manager on Duty Responsibilities:

• Provides supervision, guidance, training, and support to Recreation Leader I’s, Recreation Leader II’s, and volunteers during assigned shifts.
• Ensures that all activities in the center are running on time, safely, and enjoyably.
• Explains and enforces policies and procedures.
• Provides exceptional customer experiences to all patrons in person and on the phone, as well as resolves customer service challenges.
• Operates a point-of-sale computer and follows cash handling policies and procedures.
• Provides information to the public in a positive and professional manner.
• Records attendance and logs issues.
• Performs light cleaning.
• Works in a fast-paced environment.
• Effectively communicates with teammates.
• Works independently and reports to a full-time Recreation Coordinator or Recreation Manager.
• Performs related work as required.

About the Department of Recreation, Parks & Cultural Activities

The mission of Recreation, Parks & Cultural Activities is to enrich the City of Alexandria by creating meaningful experiences through public spaces, cultural activities, and programming. The Department’s vision is to improve the well-being of every person in our community by connecting them to each other and their environment. The Department of Recreation, Parks, and Cultural Activities received national accreditation from the Commission for Accreditation of Park and Recreation Agencies (CAPRA). National accreditation requires park and recreation agencies to meet 155 standards representing elements of effective and efficient park and recreation operations.

High School Diploma and three (3) years of related experience or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. First Aid training required.

Available to work varying shifts including early mornings, afternoons, evenings, weekends, and holidays; able to work with long periods of speaking, sitting, standing, and exposure to a loud, fast-paced, indoor or outdoor environment with varying weather. Bilingual (Spanish or Amharic) preferred. This position requires successful completion of a criminal records background check prior to employment.