Temporary Program Supervisor, PSH Scattered Site

Brilliant Corners; Los Angeles (CA); On-site; USD 70,000; Full time

Job summary

A leading organization is seeking a Program Supervisor to oversee Case Managers in the Permanent Supportive Housing program. The role involves providing clinical support, managing a small caseload, and collaborating with various partners to ensure comprehensive client services. Candidates should possess strong interpersonal skills and at least 3 years of experience in case management.

Benefits

Health Care Plan (Medical, Dental, & Vision)

Retirement Plan (With 5% Match)

Life Insurance (Basic, Voluntary and AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Short Term & Long-Term Disability

Training & Development

Wellness Resources

Hybrid Work

Qualifications

• At least 3 years of experience in mental health or case management.
• Some leadership experience preferred in social services.
• Knowledge of evidence-based practices in case management.

Responsibilities

• Supervise five Case Managers, providing clinical support.
• Conduct client assessments and develop management service plans.
• Collaborate with community organizations and maintain client files.

Skills

Interpersonal Skills

Communication

Flexibility

Critical Thinking

Education

Master’s Degree in Social Work or related clinical field

Tools

MS Word

Excel

Job description

Location: Los Angeles, California

Salary: $70,000

This is a direct hire temporary role scheduled to end no sooner than 10/1/2025.

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also

selective: We’re seeking inspired, talented people who want to be effecting profound change and who

have fun doing it.

Department Summary

The Case Management Department at Brilliant Corners includes both Permanent Supportive Housing and Rapid Rehousing programs and is supported by Housing for Health (HFH) at the Los Angeles County Department of Health Services (DHS). The Permanent Supportive Housing program was designed to serve individuals experiencing homelessness who have a chronic illness or physical disability, and/or are high utilizers of DHS services. The goal is to transition individuals out of homelessness and into permanent housing, in order to obtain stability in all areas of their lives.

Position Summary

The Program Supervisor will directly supervise and provide clinical support to five PSH Case Managers. The Program Supervisor will cultivate the talent of the team to provide high quality support to clients and partners and employ a “whatever it takes” approach to services. The Program Supervisor may also carry a small caseload of 1-10 clients dependent on program need.

Position Responsibilities

• Supervise five Case Managers, which includes weekly or bi-weekly supervision meetings as well as ongoing clinical support and guidance.

• Provide crisis intervention as needed and participate in an on-call rotation with other supervisors.

• Process and accept referrals from DHS and other HFH partners

• Conduct assessments in order to determine clients’ eligibility for the program and evaluate clients’ needs and strengths.

• Develop and implement, in collaboration with clients, individualized case management services plans that identify short and long-term goals.

• Provide support throughout the housing process including but not limited to temporary housing placement, unit identification, application submissions, lease signing, and ongoing housing retention

• Provide education to clients on tenant rights and responsibilities, eviction prevention counseling and advocacy

• Meet with clients frequently and regularly, both in the home, community, and office.

• Utilize evidence-based practices, including Cognitive Behavioral Interventions and Motivational Interviewing, in order to strategically address clients’ needs.

• Provide life skills education and assistance, including budgeting, apartment upkeep, stress management, conflict resolution, etc. in case conferences to review clients’ progress and address any challenges.

• Collaborate and communicate with all HFH partners on a regular basis.

• Build and maintain partnerships with community organizations, service providers, public entities, and landlords to ensure that clients have access to comprehensive services.

• Maintain updated and accurate client files and documentation.

• Participate in staff meetings, supervisor meetings, and other agency events as requested.

Professional Experience

• At least 3 years of experience providing direct mental health and/or intensive case management services to vulnerable populations

• Some supervisory or leadership experience strongly preferred, ideally in the social services field

• Master’s Degree in Social Work or related clinical field preferred but not required

• Experience providing crisis intervention and suicide assessment and prevention

• Knowledge of relevant evidence-based practices, including Cognitive Behavioral Therapy, Motivational Interviewing, Harm Reduction, and Trauma-Informed Care

• Experience working with individuals who have experienced homelessness is a plus

Knowledge, Skills, and Abilities

• Strong interpersonal and client engagement skills

• Excellent verbal and written communication skills

• Flexibility regarding scheduling and prioritizing of tasks

• Willingness to travel and spend significant time in the field

• Basic computer knowledge (MS Word and Excel required)

• Ability to work independently and utilize critical thinking skills in decision-making situations

• Good organizational and record-keeping skills

• Possession of a valid, clean California driver’s license and a personal insured vehicle are required

Core Competencies

• Planning: Proactively plans and organizes work to achieve goals efficiently. Monitors progress, prioritizes competing demands, and persists despite setbacks

• Motivating Others: Inspires and empowers team members by understanding their drivers, recognizing contributions, and fostering a positive culture. Adapts approach, encourages ownership, and celebrates successes

• Managing Diversity: Cultivates an environment where all feel valued, respected and empowered. Promotes diversity, challenges biases, ensures equity, and enables open dialogue

• Functional/Technical Expertise: Possesses advanced functional/technical skills of direct reports, enabling high-level task accomplishment, optimal partner support, and team development

Organizational Values

• Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience.

• Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.

• Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.

Certificates, Licenses, and Registrations

A valid, clean CA driver’s license and a personal insured vehicle are required.

Travel Requirements

This position requires frequent visits to properties, attendance to on-site meetings, and other events in the greater Los Angeles County. Occasional attendance at events outside Los Angeles County, including Brilliant Corners’ events throughout California, may also be required.

Physical Requirements

Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces, along with mental acuity for analytical reasoning and document interpretation. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely.

Salary range for this position is $70,000 annually. This position is being offered at $70,000

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Brilliant Corners is committed to fair hiring practices and does not ask applicants to disclose conviction history before extending a conditional job offer.

Disclaimer: Brilliant Corners does not accept unsolicited assistance from search firms / employment agencies / third-party recruiters for any of its employment opportunities. Please, no phone calls or emails to any employee of Brilliant Corners about this opening. All resumes submitted by search firms / employment agencies / third-party recruiters to any employee at Brilliant Corners via-email, the Internet or in any form and/or method without a valid written search firm agreement in place for this position will be deemed the sole property of Brilliant Corners; no fee will be paid in the event a candidate is hired by Brilliant Corners as a result of the unsolicited referral or through other means.

Benefits

• Health Care Plan (Medical, Dental, & Vision)

• Retirement Plan (With 5% Match)

• Life Insurance (Basic, Voluntary and AD&D)

• Paid Time Off (Vacation, Sick & Public Holidays)

• Family Leave (Maternity, Paternity)

• Short Term & Long-Term Disability

• Training & Development

• Wellness Resources

• Hybrid Work