Temporary Part Time Hourly Program Assistant (Academic Support Programs)

Rowan University; Glassboro, Northern (NJ, KY); Hybrid; USD 25,000 - 36,000; Part time

Job summary

Rowan University is seeking a part-time, in-person Program Assistant to support Academic Support Programs. The role reports to the Director and involves guiding students, managing inquiries, and coordinating events and workshops on campus in Glassboro, NJ.

The ideal candidate has a bachelor’s degree and at least one year of professional experience, with strong communication and organizational skills and a customer-service mindset.

Qualifications

• Bachelor’s degree from an accredited college or university.
• One year of professional experience.
• Excellent communication, organizational, and customer service skills.

Responsibilities

• Answer general academic questions and help students navigate Rowan.
• Answer phone calls, manage emails, and maintain office calendars.
• Assist with organizing databases, workshops, and special events.
• Troubleshoot questions and concerns for students and families entering our office.
• Schedule student appointments across all Academic Support services.
• Send appointment reminders.
• Track student no-shows and cancellations and offer to reschedule.
• Communicate with students who receive referrals for our services.
• Possess a thorough understanding of campus resources.
• Utilize web-based applications such as Self-Service Banner, Profjobs, Canvas, and others.
• Assist with open houses, orientations or other tabling events.
• Assist with scheduling and delivering classroom presentations.
• Attend weekly staff meetings.
• Other duties as assigned

Skills

Communication

Organizational

Customer service

Education

Bachelor's Degree

Tools

Self-Service Banner

Profjobs

Canvas

Job description

Welcome to Rowan University’s Career Site

A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to more than 25,000 students. The fastest-growing public research institution in the Northeast and among the country’s top 10 fastest-growing, Rowan offers a thriving multidisciplinary environment with a strong emphasis on practical research in health care, engineering, science and business, while ensuring excellence in undergraduate education. Nationally recognized for innovation, high-quality, affordable education and public-private partnerships, Rowan is one of two universities in the U.S. to offer M.D., D.O. and D.V.M. degree programs.

For more information on Rowan University, click here .

All positions are contingent upon budget appropriations.

Rowan Employee Benefits

Rowan University offers a comprehensive benefits package to its staff and faculty members* including health, prescription, and dental coverage, vision reimbursement, a variety of investment options including mandatory pension programs and voluntary retirement savings opportunities, tuition benefits and scholarships, and paid time off. For more information on available benefits at Rowan, please visit the Benefits website . Benefits available to employees of the Rowan-Virtua School of Osteopathic Medicine can be viewed here .

*Available benefits are dependent upon employee class and union affiliation.

Temporary Part Time Hourly Program Assistant (Academic Support Programs)

Job no: 501839
Work type: Temporary Part-Time
Location: Glassboro, New Jersey
Categories: Administrative - Clerical

Job Summary:

Academic Support Programs is seeking a part-time, in-person program assistant to aid in the implementation and delivery of all services. The position will report to the Director of Academic Support Programs and is essential in providing holistic support to all Rowan University Students. Below is a list of the essential job responsibilities and preferred qualifications:

Specific tasks, duties and responsibilities:

• Answer general academic related questions, and help students as they navigate their Rowan experience

• Answer phone calls, manage emails, and maintain office calendars

• Assist with organizing databases, workshops, and special events

• Troubleshoot questions and concerns for students and families entering our office

• Schedule student appointments across all Academic Support services

• Send appointment reminders

• Track student no-shows and cancellations and reach out to offer to reschedule

• Communicate with students who receive Starfish (RSN) or other referrals for our services

• Possess a thorough understanding of campus resourses

• Utilize web based applications such as Self-Service Banner, Profjobs, Canvas, and others

• Assist with open houses, orientations or other tabling events.

• Assist with scheduling and delivering classroom presentations

• Attend weekly staff meetings

• Other duties as assigned

Required Qualifications:

• Graduation from an accredited college or university with a Bachelor’s Degree

• One (1) year of professional experience

• Ability to demonstrate excellent communication, organizational, and customer service skills

Preferred Qualifications:

• Experience in academic support

• Demonstrated background in helping diverse learners

Rate: $22 per hour.

Hours:

• This temporary, part-time position is assigned no more than twenty-five (25) hours per week and is not to exceed 944 hours per fiscal year. Work is contracted annually to coincide with the fiscal year and is contingent upon budget appropriate.

Notes:

• Rowan University is an Equal Opportunity Employer and values diverse people and abilities. Reasonable accommodation will be provided to enable individuals with disabilities to perform the essential functions of this position.
• Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.
• Only completed online applications submitted on or before the posted deadline will be considered.

Advertised: Sep 17 2026 Eastern Daylight Time
Applications close: Oct 1 2026 11:55 PM Eastern Daylight Time

More Information

Residency Requirements

Rowan University is subject to the residency requirements of the NJ First Act (N.J.S.A. 52:14-7, P.L. 2011, Chapter 70). Any person hired to a non-exempt position shall either have their principal residence in New Jersey or have one (1) year from the date of employment to establish, and then maintain, principal residence in the State of New Jersey. Any person hired to an exempt position shall either have their principal residence in New Jersey, Delaware, Pennsylvania, or New York or have ninety (90) days from the date of employment to establish, then maintain, principal residence in the State of New Jersey, Delaware, Pennsylvania, or New York.

Note on STEM-OPT Employment

Please note that STEM OPT employment is not permitted at Rowan University. To be eligible for a STEM OPT extension, the student's employer must be registered in E-Verify and must use the system to verify all new employees. While Rowan University is registered in the E-Verify system, the University does not use the system to verify all new employees, only those that are working on a Federal Contract. This means that Rowan does not permit individuals to work at the University using a STEM OPT Employment Authorization Document as proof of US Work Authorization.

Non-Discrimation at Rowan University

Rowan University is committed to creating a welcoming environment for all employees. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race, religion, sex, gender identity or expression, genetic information, marital status, national origin, (dis)ability status, military status, and other NJ protected classes. Rowan University does not discriminate on the basis of sex in its educational programs and activities, including employment as required by Title IX. Rowan is committed to providing access, equal opportunity, and reasonable accommodation for individuals with (dis)abilities.

To request reasonable accommodation, contact Christy Mroz, Administrative Assistant, [e-mail], 856-256-5494. Rowan strongly encourages applicants from underrepresented groups to apply.

Pursuant to Title IX of the Education Amendments of 1972 and supporting regulations, Rowan does not discriminate on the basis of sex in the education programs or activities that it operates; this extends to admission and employment. Inquiries about the application of Title IX and its supporting regulations may be directed to the Assistant Secretary for Civil Rights, Office for Civil Rights, U.S. Department of Education, or to the University’s Title IX Coordinator, Office of Student Equity & Compliance, Rowan University, Hawthorne Hall, Suite 312, 201 Mullica Hill Rd, Glassboro, NJ 08028, [e-mail] , 856-256-5440.

For information on the Title IX Sexual Harassment/Sexual Assault policy and grievance procedures, please click here .