Temporary Office Assistant

Prism Specialties; Marlborough (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

A disaster restoration company is seeking a temporary Office Assistant from December 2025 to June 2026 in Marlborough, MA. The role involves organization, customer service, and logistics coordination. Candidates should have strong administrative skills and possibly an associate degree. Reliable transportation is required, along with proficiency in MS Office applications.

Qualifications

• The ideal candidate will have experience in administration or office management.
• Experience with insurance claims and/or logistics is a plus.
• Must have reliable transportation and complete a background check.

Responsibilities

• Answer phones and correspond via email for customer service.
• Email reports and file paperwork as needed.
• Accurate entry of job information into tracking databases.
• Coordinate staff and vehicles for scheduling jobs.

Skills

Customer service

Time management

Organization skills

Communication

Logistics coordination

Education

Associate degree preferred

Tools

MS Office

Excel

Outlook

Job description

Here at Prism Specialties, we are in need of a temporary employee to fill in as our Office Assistant December 2025 through June 2026.

Prism Specialties is a disaster restoration company that restores specialty contents including electronics, art, textiles, and documents. While Prism Specialties is the industry leader in specialty content restoration, we are locally owned and operated. We are looking for that special candidate who has a strong work ethic, excellent customer service, is detailed oriented and looking for a unique opportunity within a dynamic company.

Overview

This temporary role reports directly to the owner and is responsible for the organization and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency. This unique position requires strong administrative abilities, outstanding customer service and proficiency in logistics.

Responsibilities

• Customer service – answering phones, corresponding via e-mail and timely follow up with accounts, clients, staff.
• Reporting – Emailing reports given by supervisor to our insurance partners, clients, etc. Filing paperwork as needed.
• Data entry – accurate entry and timely updating of job specific information into company systems and tracking databases.
• Logistics – coordination of staff and vehicles in scheduling jobs. Daily meeting with staff to discuss schedule, current deadlines, and any concerns.

Qualifications

• The ideal candidate for this position will have an associate degree but not required.
• 2 years of administration/office management and operations experience preferred.
• Experience with insurance claims and/or logistics a plus.
• Reliable transportation to work a must.
• Excellent communication, time management and organization skills
• Ability to perform work without direct supervision.
• Proficient computer skills (e.g., MS Office, Excel, Outlook, etc.)
• Successfully complete a pre-employment criminal background check.