Temporary Luxury Sales Assistant Create Experiences

Ermenegildo Zegna Holditalia S.p.A; Livermore (CA); On-site; USD 25,000 - 28,000; Part time

Job summary

Zegna in Livermore, CA is seeking a Temporary Sales Assistant to transform a store visit into a memorable luxury shopping experience at the San Francisco Premium Outlets. You will support Customer Advisors and help create an atmosphere of passion for the Zegna collections.

Reporting to the Store Manager, you will assist with retail operations, appointments, POS, packaging, and store presentation, while delivering high standards of customer service and teamwork in a fast-paced luxury environment.

Qualifications

• Is passionate and open-minded.
• Generates customer delight.
• Proficient with digital technology.
• Excellent written and verbal communication skills.

Responsibilities

• Actively communicate customer, product, and other store information within the store team to ensure customer and business needs are met.
• Support selling flow activities by updating customer profiles, executing gift packages and aiding in appointments.
• Create calendar for confirmed appointments.
• Assist with pulling and organizing product for large-scale appointments.
• Ensure POS and alteration stations are stocked and organized.
• Consult with Customer Advisors to discover needs and occasions for shopping.
• Utilize company provided iPod/iPad technology to offer a luxe experience.
• Own issue resolution with empathy following Zegna policies.
• Support MTM entry of orders when floor support is not needed.
• Drive and perform onsite audits of store inventories.
• Ensure in-store visual merchandising adheres to guidelines.
• Purchase packing materials and general store supplies.
• Support back-of-house operations (shipping & receiving items).
• Adhere to store operations and time/attendance policies.

Skills

Customer service

Digital literacy

Verbal communication

Job description

Zegna in Livermore, CA is seeking a Temporary Sales Assistant to transform a store visit into a memorable luxury shopping experience at the San Francisco Premium Outlets. You will support Customer Advisors and help create an atmosphere of passion for the Zegna collections.

Reporting to the Store Manager, you will assist with retail operations, appointments, POS, packaging, and store presentation, while delivering high standards of customer service and teamwork in a fast-paced luxury environment.