Leasing and Occupancy Specialist I (Residences on Appleton)

WinnCompanies LLC; Holyoke (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen vorübergehenden Leasing- und Belegungs-Spezialisten, um ein dynamisches Team in einer lebhaften Wohnanlage zu unterstützen. In dieser Rolle sind Sie für die Verwaltung von Leasingaktivitäten, die Betreuung von Mietern und die Einhaltung von Vorschriften verantwortlich. Ihre Fähigkeiten im Kundenservice und Ihre Detailgenauigkeit werden entscheidend sein, um die Zufriedenheit der Bewohner zu gewährleisten. Wenn Sie eine Leidenschaft für Immobilien und eine Fähigkeit zur Zusammenarbeit mit verschiedenen Gruppen haben, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• 1-3 Jahre relevante Erfahrung, einschließlich Steuerkreditprogramme.
• Bilingual in Englisch und Spanisch ist bevorzugt.

Responsibilities

• Verwalten von Leasing- und Marketingaktivitäten für Wohnanlagen.
• Bereiten von Mietdokumenten und Unterstützung bei Veranstaltungen vor Ort.

Skills

Kundenservice

Aufmerksamkeit für Details

Multitasking-Fähigkeit

Interpersonelle Fähigkeiten

Kommunikationsfähigkeiten

Education

High School Diploma oder GED

Associate's Degree

Tools

Microsoft Office

RealPage Property Management Software

Job description

WinnCompanies is seeking a Temporary Leasing and Occupancy Specialist I to join our team at The Residences on Appleton, an 88-unit residential community in Holyoke, MA.

This role involves managing daily leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals, while providing exceptional service to residents and clients.

Work Schedule: Monday through Friday, 8:30am to 5:00pm, with potential Saturdays from 9am-2pm as needed. This temporary position is expected from May until the end of December 2025.

Responsibilities

1. Engage with prospective and current residents to maximize occupancy.
2. Manage traffic, lotteries, waitlists, property tours, leasing, prospect qualification, and follow-up.
3. Prepare lease documentation, complete move-in paperwork, maintain databases, and ensure tour routes and amenities meet company standards.
4. Deliver outstanding customer service and educate residents on WinnCompanies programs and policies.
5. Handle resident service requests and assist with property events or programs as needed.
6. Support on-site management with marketing materials, reports, advertisements, and web content updates.
7. Build relationships with local businesses, housing offices, employers, and real estate brokers to generate leads and maintain waiting lists.
8. Stay informed about local events, hiring trends, and market conditions.
9. Gather documentation for residency applications and recertifications, ensuring compliance.
10. Keep up-to-date with federal, state, and local regulatory requirements.

Requirements

• High school diploma or GED.
• 1-3 years relevant experience, including tax credit programs.
• Excellent customer service and attention to detail.
• Ability to manage multiple tasks simultaneously.
• Valid driver’s license with good driving record.
• Experience with Microsoft Office and RealPage property management software.
• Strong interpersonal and communication skills, and ability to work collaboratively with diverse groups.

Preferred Qualifications

• Associate’s degree.
• Bilingual in English and Spanish.
• Experience with affordable housing/LIHTC programs.
• Tax Credit Specialist certification.

About Us

WinnCompanies employs over 4,300 team members across 600+ locations in 27 states and D.C., and is a leader in affordable housing management, development, and mixed-use properties, including military housing.

We offer roles across operations, sales, compliance, maintenance, marketing, IT, HR, accounting, and finance. Our work impacts residents—individuals, families, and heroes.

Salary varies based on responsibilities, location, experience, and other factors.