Temporary Housing Specialist-CWSP P/T (20 Hours) (88903)

HomeFirst; Mountain View (CA); On-site; USD 38,000 - 54,000; Part time

Benefits offered by this job

Paid sick leave

Job summary

HomeFirst in Mountain View is seeking a Temp Housing Specialist (CWSP) to help participants locate, secure, and maintain permanent housing in the community. You will work closely with landlords and property managers to advocate for program participants and strengthen housing options.

The role manages 20–30 participants, engages in outreach, assists with applications and advocacy, and maintains documentation while collaborating with program staff to end homelessness.

Qualifications

• One year of paid or volunteer experience in social work or related human services.
• It may be substituted by two years of customer service experience and lived experience with homelessness.
• Proficient in Microsoft Office suite.
• Valid CA driver's license and insurance, able to be added onto company insurance and reliable transportation.

Responsibilities

• Maintain a caseload of 20-30 participants in active housing search.
• Provide landlord outreach and housing search support.
• Assist with applications, advocacy, and housing mediation.
• Coordinate financial assistance and eviction prevention where applicable.
• Document participant information following agency standards.
• Attend meetings and participate in case conferencing.
• Ensure compliance with contracts, licenses, and deadlines.
• Contribute to learning and skill development activities.

Skills

Social work

Customer service

Time management

Education

High School Diploma

Tools

Microsoft Office

Job description

Job Details

Level: Entry

Job Location: Mountain View CWSP - Mountain View, CA 94041

Position Type: Part Time

Education Level: High School

Salary Range: $33.17 - $33.17 Hourly

Travel Percentage: Up to 25%

Job Shift: Day

Job Category: Nonprofit - Social Services

Position: Temp Housing Specialist, CWSP

Location: Cold Weather Shelter Programs, Mountain View, CA

Reports to: Program Manager

Status: Temporary, Part-Time, Non-Exempt (20 hours/Week)

Compensation: $33.17 Hourly

This is a temporary, part time role with employment terms of September 28, 2026 thru April 15th, 2027.

ABOUT HOMEFIRST

Established in 1980, HomeFirst is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership - meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.

OUR VALUES

• Kindness: We act with empathy toward others.
• Passion: We ignite change to fulfill our mission.
• Excellence: We deliver exceptional service to our communities.

POSITION OVERVIEW

The Housing Specialist meets with our program participants and assists them in locating, securing, and maintaining permanent housing in the community. They play a key role in representing agency and program participant interests to landlords and developing strong working relationships with property managers and owners. To this end, the Housing Specialist participates in our collective effort to end and prevent homelessness.

REPORTING RELATIONSHIPS

This role reports to the Program Manager.

PRIMARY RESPONSIBILITIES

• Maintain a caseload of 20-30 participants in an active housing search.
• Provide comprehensive Housing Specialist . This may include:
  • Landlord outreach and support
  • Housing search
  • Application assistance
  • Advocacy
  • Housing mediation
  • Financial assistance administration
  • Crisis de-escalation
  • Risk assessment and mandated reporting
  • Connection to community resources, i.e., eviction prevention
  • Other direct service provision
• Meet with participants at a frequency and location determined by their needs.
• Engage in the consistent application of evidence-based practices.
• Support internal case management and program support specialist activities as needed. This may include:
  • Street-based or community outreach efforts
  • Conducting joint participant meetings
  • Workshop coordination
• Participate in case conferencing and collaborative care coordination.
• Maintain compliance with contract, agency, and licensing requirements.
• Achieve identified program and position deliverables.
• Adhere to task completion deadlines.
• Maintain thorough and accurate documentation of participant in accordance with agency and contractual standards.
• Attend all job-related meetings, including program staff meetings and agency-wide meetings.
• Participate in opportunities for learning and skill maintenance/development.
• Utilize supervision appropriately, maintain open lines of communication, and provide updates on activity.
• Assist with other duties as assigned.

QUALITIES

The Housing Specialist is passionate about serving others and sees themself in a helping profession long-term. They have a knack for winning people over through their strong persuasive abilities and balance their natural creativity with nuts and bolts of problem-solving. They manage their time well and demonstrate strong organizational abilities. With the support of program leadership, the Housing Specialist participates in our culture of learning and increases their knowledge of evidence-based practices over the course of their employment. Together, we model the values and principles of HomeFirst within the agency and the broader community.

BENEFITS

This part time role does not have any benefits other than those required by law. You will accrue 1 hour of Paid Sick Leave for every 30 hours worked.

ORGANIZATIONAL EQUITY STATEMENT

At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.

HomeFirst is proud to be an Equal Opportunity and Affirmitive Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.

HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please let your recruiter know.

QUALIFICATIONS

• One year of paid or volunteer experience in social work or related human services
• It may be substituted by two years of customer service experience and lived experience with homelessness
• Proficient in Microsoft Office suite
• Valid CA driver’s license and insurance, able to be added onto company insurance and reliable transportation