Temporary Front Office Clerk (Patient Care Specialist 1)

AIDS Healthcare Foundation; New York (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

AIDS Healthcare Foundation is seeking a Patient Care Specialist 1 to enhance patient care and operational efficiency within a dynamic healthcare environment. The role involves seamless transition between duties to foster trust, loyalty, and exceed patient expectations while embodying AHF's core values. Candidates should be adaptable advocates for patient care.

Qualifications

• Passionate advocate for patient care.
• Ability to transition between administrative and front office roles.
• Commitment to AHF’s core values and mission.

Responsibilities

• Process patient referrals and verify insurance coverage.
• Perform front office administrative duties.
• Ensure operational efficiency and a positive patient experience.

Skills

Operational Efficiency

Patient Retention

Cross-functionality

Administrative Skills

Adaptability

Job description

WHO WE ARE

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!

Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, AIDS Healthcare Foundation is the place for you!

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting-edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research, and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF’s core values are:

• Patient-Centered
• Value Employees
• Respect for Diversity
• Nimble
• Fight for What’s Right

Please review our Advocacy page for the latest news on how AHF is fighting for what’s right! Advocacy News.

YOUR CONTRIBUTION TO OUR SUCCESS!

Patient Care Specialists 1 (PCS1) contribute to AHF by embodying our commitment to excellence in patient care and operational efficiency. Through cross-functionality, PCS1s play a pivotal role in ensuring that our healthcare centers operate seamlessly and that our patients receive the best client experience and the highest standard of care.

A PCS1 enhances the reputation of AHF by embodying our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability. With a versatile skill set and a dedication to seamlessly transitioning between administrative and front office roles, PCS1s contribute to a positive patient experience, fostering trust and loyalty.

You will be a passionate advocate for our top initiatives.

To be successful as a PCS1, it is crucial to ensure that the AHF core values and mission stay top of mind with all that you do. At AHF, we are nimble and able to adapt in a dynamic environment to provide the best experience for our clients and a positive workplace for our employees.

AHF has a collaborative organizational structure where staff are accountable to multiple leaders.

The PCS1 will work as part of a close-knit team to go above and beyond to meet the needs of our patients and enhance the reputation of AHF by seamlessly transitioning between duties related to processing patient referrals, identifying and verifying insurance coverage, and performing front office administrative duties. By actively participating in cross-functional rotations and promoting adaptability, they will be developed across multiple healthcare center functions, and their commitment to collaborating with other AHF employees and departments will reinforce AHF's reputation as a trusted healthcare provider dedicated to providing compassionate, high-quality care and upholding our organization's mission and values.

Want to know what it's like to be a Patient Care Specialist 1 at AHF? Watch this quick video: Patient Care Specialist 1: Day in the Life!

AHF Commitment

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, or disability. The right of equal employment opportunity extends to recruiting, hiring, selection, transfer, promotion, training, and all other conditions of employment.