Temporary Front Desk & Night Auditor - Guest Experience

Doubletree-Newark-Penn-Station; Newark (NJ); On-site; USD 20,664 - 30,307; Part time

Job summary

Doubletree by Hilton Newark Penn-Station is seeking a Temporary Front Desk Agent to provide attentive, courteous and efficient service to guests during check-in, stay and checkout. The role alternates between front desk duties and night audit shifts, supporting revenue goals and guest satisfaction.

Responsibilities include greeting guests, handling reservations, processing check-ins/outs, answering calls, managing cash and PMs, and maintaining front desk area. Weekend and holiday shifts required.

Qualifications

• Front desk experience preferred
• Strong customer service skills required
• Ability to handle cash and make accurate transactions
• Proficient with basic computer software and MS Office
• Experience with POS systems a plus

Responsibilities

• Check guests in and out according to hotel standards
• Assist guests during their stay and respond to requests
• Answer front desk calls and route to appropriate departments
• Manage reservations and adjust as needed
• Maintain front desk area and peri-urban front desk operations

Skills

Front desk

Customer service

Cash handling

Microsoft Office

POS systems

Tools

PMS software

Excel

Job description

Doubletree by Hilton Newark Penn-Station is seeking a Temporary Front Desk Agent to provide attentive, courteous and efficient service to guests during check-in, stay and checkout. The role alternates between front desk duties and night audit shifts, supporting revenue goals and guest satisfaction.

Responsibilities include greeting guests, handling reservations, processing check-ins/outs, answering calls, managing cash and PMs, and maintaining front desk area. Weekend and holiday shifts required.