Temporary Financial Aid Assistant

The University of North Carolina; Reese (MI); On-site; USD 42,000 - 57,000; Full time

Job summary

The University of North Carolina at Charlotte is seeking a detail-oriented financial aid professional to manage reporting for the Office of Financial Aid, including Pell Grants, TEACH Grants, and residency and enrollment data. Responsibilities include advising students and families on aid policies, and ensuring timely processing of awards.

Candidates should have a Bachelor’s degree or equivalent, strong communication skills, and familiarity with federal/state financial aid regulations.

Qualifications

• Graduation from High School and one year of related office experience, or an equivalent combination of education and experience.
• Proficient in Microsoft Office and Google Suite.
• Ability to critically think and independently problem solve, while escalating to management when necessary.
• Excellent written and interpersonal communication skills.

Responsibilities

• Manage daily, weekly, and monthly reports associated with the Office of Financial Aid involving but not limited to awarding, residency, unusual enrollment, student semester enrollment, Federal Pell Grants, Federal TEACH Grant, and Transient Study processing.
• Performs specialized duties to support Pell Grant and TEACH Grant programs.
• Provides accurate and timely information about financial aid policies and procedures to current and prospective students, their families, and other campus visitors through individual meetings and outreach.
• Analyze and review output reports for awarding and disbursement accuracy.
• Coordinate with other institutions to resolve Pell MRR’s.
• Process and monitor the Transient Study Program.
• Other duties within the scope of the role may be assigned as operational needs evolve.

Skills

Critical thinking

Communication

Problem solving

Education

Bachelor's Degree or equivalent

Tools

Microsoft Office

Google Suite

Job description

Please see Special Instructions for more details.

Multiple qualified applicants may be hired from this single posting to support current department needs.

• *Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker’s Compensation provisions.
• Part-time temporary positions do not offer healthcare benefits, leave accrual (paid time off), or retirement entitlement (state service).
• Full-time temporary positions do not offer leave accrual (paid time off), or retirement entitlement (state service) benefits. *However, full-time temporary employees are eligible to participate in a High-Deductible Health Plan ( HDHP ).
• *Part-time temporary positions do not offer healthcare benefits, leave accrual (paid time off), or retirement entitlement (state service).
• Full-time temporary positions do not offer leave accrual (paid time off), or retirement entitlement (state service) benefits.
• Per PIM 8 temporary employees with scheduled hours of between 20 to 40 hours a week can only work up to a 24-months schedule. (A mandatory 31 day break must be taken at this time, then they can return for a reassignment if the department chooses to).
• However, any non-permanent employee hired to work 30 or more hours per week on an average for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions or designated as variable hour worker – i.e. student workers) are measured during designated measurement periods.
• *Special Notes Regarding Eligibility for the High Deductible Health Plan
• Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
• Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance
• Graduation from High School and one year of related office experience, or an equivalent combination of education and experience.
• Proficient in Microsoft Office and Google Suite.
• Ability to critically think and independently problem solve, while exercising professional judgement to escalade to management when necessary.
• Excellent written and interpersonal communication skills as demonstrated by application materials, strong attention to detail.

Departmental Preferred Experience, Skills, Training/Education:

• Bachelors Degree, or equivalent combination of training and experience.
• Minimum one year experience in higher education/student services setting, preferably in Financial Aid.
• Knowledge of Federal and State Financial Aid Regulations and Policies.

Duties and Responsibilities:

• Manage daily, weekly, and monthly reports associated with the Office of Financial Aid involving but not limited to awarding, residency, unusual enrollment, student semester enrollment, Federal Pell Grants, Federal TEACH Grant, and Transient Study processing.
• Performs specialized duties to support Pell Grant and TEACH Grant programs.
• Provides accurate and timely information about financial aid policies and procedures to current and prospective students, their families, and other campus visitors through individual meetings and outreach.
• Analyze and review output reports for awarding and disbursement accuracy.
• Coordinate with other institutions to resolve Pell MRR’s.
• Process and monitor the Transient Study Program.
• Other duties within the scope of the role may be assigned as operational needs evolve.

Other Work/Responsibilities:

• Prefers familiarity with Return of Federal Funds (R2T4) Calculations.
• Answer student and staff questions regarding federal programs and their requirements.
• Reviews student records and makes decisions regarding aid eligibility and compliance.
• Collects data and provides necessary reports to senior management.
• Must meet time service deadlines on work as well as critical federal and state deadlines.

Necessary Licenses or Certifications

Proposed Hire Date

Proposed Hire Date 09/28/2026

Contact Information

Expected Length of Assignment

Expected Length of Assignment Up to one year, may be extended to two

Posting Open Date

Posting Open Date 08/28/2026

Posting Close Date

Posting Close Date 09/13/2026

Special Notes to Applicants

Multiple qualified applicants may be hired from this single posting to support current department needs.

• *Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker’s Compensation provisions.
• Part-time temporary positions do not offer healthcare benefits, leave accrual (paid time off), or retirement entitlement (state service).
• Full-time temporary positions do not offer leave accrual (paid time off), or retirement entitlement (state service) benefits. *However, full-time temporary employees are eligible to participate in a High-Deductible Health Plan (HDHP).
• *Part-time temporary positions do not offer healthcare benefits, leave accrual (paid time off), or retirement entitlement (state service).
• Full-time temporary positions do not offer leave accrual (paid time off), or retirement entitlement (state service) benefits.
• Per PIM 8 temporary employees with scheduled hours of between 20 to 40 hours a week can only work up to a 24-months schedule. (A mandatory 31 day break must be taken at this time, then they can return for a reassignment if the department chooses to).
• However, any non-permanent employee hired to work 30 or more hours per week on an average for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions or designated as variable hour worker – i.e. student workers) are measured during designated measurement periods.
• *Special Notes Regarding Eligibility for the High Deductible Health Plan
• Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
• Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance

Required fields are indicated with an asterisk (*).

• Where did you learn about this posting?

  (Open Ended Question)

• How did you hear about this employment opportunity?
  • UNC Charlotte Website
  • HERC Job Board
  • Inside Higher Education
  • Circa (formerly known as Local JobNetwork)
  • Another Website
  • Agency Referral
  • Advertisement/Publication
  • Personal Referral
  • Other

Required Documents

• Resume / Curriculum Vitae
• Cover Letter / Letter of Interest
• Contact Information for References

Optional Documents

9201 University City BlvdCharlotte, NC 28223