Temporary Financial Aid Administrator

The University of Texas at Austin; Austin (TX); Hybrid; USD 45,000 - 60,000; Full time

Job summary

The University of Texas at Austin is seeking a Temporary Financial Aid Administrator to support the operational, compliance, and processing functions of the Office of Scholarships and Financial Aid at UT Main Campus. This role focuses on administering federal, state, and institutional aid programs with accuracy and adherence to regulations.

You will perform routine counseling and processing, manage eligibility reviews, packaging, reporting, and collaborate with staff while handling complex cases

Qualifications

• Required: High school diploma or GED and 2 years related experience
• Strong analytical, organizational, and problem-solving skills
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Experience working with computer systems, spreadsheets, databases, and operational workflows

Responsibilities

• Run daily and weekly reports to maintain compliance with federal, state, and institutional financial aid regulations
• Assist with financial aid processing, including monitoring system output and verifying eligibility
• Award state, federal, and institutional financial aid funds
• Recalculate student eligibility and handle exceptions in packaging
• Support audits, reconciliation, and compliance reviews

Skills

Strong analytical, organizational, and

Manage multiple priorities

Experience with computer systems

Detail-oriented

Education

High school diploma or GED

2 years related experience

Job description

Hiring Department: Office of Scholarships and Financial Aid

Job Posting Title: Temporary Financial Aid Administrator

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: Non-Exempt from FLSA

Earliest Start Date: Immediately

Position Duration: Expected to Continue Until Aug 31, 2027

Location: UT MAIN CAMPUS

General Notes

The Office of Scholarships and Financial Aid is seeking a detail-oriented Temporary Financial Aid Administrator to support the operational, compliance, and processing functions of the office. This temporary position is primarily responsible for administering federal, state, and institutional aid programs while ensuring compliance with applicable regulations and university policies. The Temporary Financial Aid Administrator works within a designated operational team and assists with complex processing, eligibility review, reconciliation, reporting, systems support, and compliance activities related to Federal, state, and institutional funding. Our goal is to recruit and support staff and students with a wide range of backgrounds, ideas and viewpoints. Must be eligible to work in the United States on a full-time basis for any employer. This is a full-time fixed-term position with an anticipated end date of August 31, 2027.

Purpose

The Temporary Financial Aid Administrator provides routine financial aid counseling and processing support by applying established federal, state, and institutional policies and procedures. This position is responsible for the consistent execution of standard workflows related to advising, eligibility review, and aid awarding, ensuring accuracy, compliance, and responsive, student-focused service. The Temporary Financial Aid Administrator works under general guidance as part of the Office of Scholarships and Financial Aid (OSFA), serving as an active and engaged contributor while collaborating across the office to support service delivery and referring complex or non-standard cases for advanced review.

Responsibilities

Financial Aid Processing & Compliance

• Run daily and weekly reports and automated processes required to maintain compliance with federal Title IV, state, and institutional financial aid regulations
• Assist with financial aid processing, including monitoring system output, verifying applicant eligibility, and resolving eligibility issues
• Review and resolve financial aid files and conflicting information
• Award state, federal, and institutional financial aid funds as needed
• Recalculate student eligibility based on corrections made by students or the financial aid office
• Process students not handled through automated packaging due to changes in eligibility or exceptional circumstances
• Support operational and compliance updates related to legislative and regulatory changes, including implementation impacts associated with the One Big Beautiful Bill Act (OBBA)
• Maintain a strong working knowledge of federal, state, and institutional financial aid regulations and policies

Operational Support & Team Functions

• Assist Team Leads and Associate Directors in completing assigned projects and operational tasks within established deadlines
• Participate in systems testing, implementation activities, and operational improvement initiatives
• Work collaboratively as a member of a designated financial aid processing and compliance team

Communication, Coordination & Training

• Interact with university departments, state and federal agencies, and external partners as needed

Escalations & Specialized Review

• Manage complex escalations and case reviews within assigned team
• Review submitted information for completeness, accuracy, and compliance concerns
• Resolve data discrepancies and processing exceptions
• Maintain a high level of professionalism and technical understanding of the financial aid process when communicating regarding operational issues or documentation requests

Additional Responsibilities

• Support audit preparation, reconciliation, quality control, and compliance review activities
• Assist supervisors and leadership with special projects and operational initiatives

Required Qualifications

• High school diploma or GED required, and 2 years of related experience.
• Strong analytical, organizational, and problem-solving skills
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Experience working with computer systems, spreadsheets, databases, and operational workflows

Preferred Qualifications

• Previous financial aid experience preferred
• Experience working with federal Title IV financial aid programs and higher education systems
• Knowledge of federal, state, and institutional financial aid regulations and compliance requirements
• Experience working in a large public university environment preferred

Salary Range

$45,000+ depending on qualifications

Working Conditions

• This is a fixed-term contract position with an anticipated end date of August 31, 2027.
• Work may be performed in a professional office environment. The position includes frequent interaction with students, staff, and external partners in person, by phone, and through electronic communication.
• A hybrid work arrangement may be considered on a limited basis with supervisory approval, based on demonstrated experience, job responsibilities, performance, and departmental needs.
• Position requires prolonged periods of sitting, extensive use of a computer and multiple software applications, and the ability to manage multiple priorities while maintaining attention to detail during periods of increased workload.

Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.