Spencer’s and Spirit—an authentic, professional provider focused on creating a fun workplace, values integrity, fairness, respect, and transparency. They emphasize an inclusive, passionate, resilient culture that values differences.
Responsibilities
- Travel to assigned store locations for scheduled maintenance and urgent repairs.
- Inspect, diagnose, and repair animatronic displays to meet company merchandise standards and guidelines, ensuring compliance.
- Perform preventive maintenance to minimize downtime and extend equipment lifespan.
- Provide on-site and remote troubleshooting support to store teams, ensuring prompt responses to service requests.
- Conduct in-store repairs on guest animatronic returns and coordinate with the Zombie Tech Squad for parts.
- Maintain accurate service logs, repair documentation, and inventory records, including before-and-after photos of ISE and animatronic placements.
- Submit expense reports using expense application.
- Use Excel and file organization to track and maintain completed work and outstanding issues.
- Collaborate with the Territory Support Manager, Zone Managers, District Managers, and Store Teams to address merchandising challenges and support operational goals.
- Assess and improve visual merchandising presentations, providing feedback to the Zombie Tech Team and Store Experience Team.
- Participate actively in daily and weekly team calls.
- Perform other duties as assigned.
Qualifications
- High School Diploma or GED required; 4-year college degree preferred.
- 1+ year of experience with Spirit Halloween preferred.
- Proficiency in Microsoft Office to include Word, Publisher, and Excel.
- Ability to travel extensively.
- Self-starter with excellent communication skills.
- Detail-oriented with proven ability to understand and interpret visual presentation directions.
- Mechanical/engineering experience to handle repairs in a timely fashion.
- Ability to work independently as well as in a team environment.
Pay Range
The pay range reflects the potential rate for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position.
$22.00 per hour