Temporary Employment Services (TES) - Temporary Testing Center Assistant

Carnegie Mellon University; Pittsburgh (Allegheny County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision insurance

Retirement program

Tuition benefits

Paid time off

Pittsburgh bus pass

Fitness center access

Job summary

Carnegie Mellon University in Pittsburgh is seeking a detail‑oriented Temporary Testing Center Assistant to support the Office of Disability Resources and the Student Academic Success Center. You will help manage exam requests, coordinate accommodations, and assist with proctoring, while upholding academic integrity.

The role requires proficiency with Microsoft Office and Google Workspace, strong communication, and the ability to work under time pressure in a university environment.

Qualifications

• One or more years of administrative or office support experience preferred.
• Proficiency with Microsoft Office and Google Suite required.
• Experience in a university or similar environment is a plus.

Responsibilities

• Manage exam requests and scheduling approvals for testing accommodations.
• Serve as primary contact via phone and email for students and faculty, coordinating logistics.
• Assist with exam proctoring, sign-in, and ensuring accommodations are correctly implemented.
• Maintain academic integrity during check-in and proctoring according to policies.

Skills

Microsoft Office

Google Workspace

Communication

Collaboration

Job description

Are you searching for an outstanding opportunity to gain hands‑on experience and develop new skills at a world‑class research university? At Carnegie Mellon University, our Temporary Employment Services (TES) acts as a trusted resource for departments across the campus, providing you with the chance to showcase your expertise in a collaborative and professional environment! We take pride in offering full‑time temporary positions that provide: valuable on‑the‑job training and applied experience in financial and administrative operations. Comprehensive benefits packages that support your well‑being. A clear pathway for long‑term career growth within our community.

We are seeking a temporary Testing Center Assistant for the the Office of Disability Resources and the Student Academic Success Center.

You should be detail‑oriented and reliable to support testing operations and accommodation logistics. This role plays a key part in facilitating academic accommodations for students with disabilities while upholding institutional standards of academic integrity.

Core Responsibilities:

• Exam Request Management: Utilize online data management tools and the student information system to review, approve, or deny exam scheduling requests submitted by students requiring testing accommodations.
• Communication & Logistics: Act as a primary point of contact via phone and email, providing professional, timely coordination with students and faculty regarding exam details and schedules.
• Exam Proctoring & Check‑In: Assist with student sign‑in, monitor exam administration, and ensure all approved accommodations are correctly implemented in a secure, supportive environment.
• Academic Integrity: Maintain strict oversight during exam check‑in and proctoring to uphold academic integrity policies and guidelines.

You should demonstrate:

• Technical Proficiency: Hands‑on experience with Microsoft Office (e.g., Word), G Suite tools (Gmail, Google Sheets), and standard office equipment.
• Data System Experience: Previous experience using an online data management tool, database system, or student information platform is preferred.
• Accuracy Under Pressure: Ability to manage tight time constraints and high‑volume workloads quickly without sacrificing precision or attention to detail.
• Communication: Exceptional verbal and written communication skills characterized by professionalism, clarity, and promptness.
• Collaboration: Strong interpersonal skills with a demonstrated ability to work cooperatively within a collaborative team structure.

Qualifications:

• A combination of education and relevant experience that demonstrates comparable knowledge will be considered
• One or more years of administrative or office support experience preferred
• Proficiency with Microsoft Office and Google Suite required
• Experience in a university or similar environment is a plus

Requirements:

• Successful completion of a background check
• Reference checks

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits:

• Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions.
• Unlock your potential with tuition benefits, take well‑deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance.
• Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

We value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training.

We appreciate your unique skills and the perspective you bring.

Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Location Pittsburgh, PA

Job Function TES

Position Type Staff – Regular Full Time/Part time Full time

Pay Basis Hourly

Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.

We are committed to providing an accessible experience throughout our recruitment process.