TEMPORARY ELIGIBILITY WORKER

Kokua-Kalihi-Valley-Comprehensive-Family-Services; Honolulu (HI); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Lifestyle benefits in partnership with

HR Symphony by Altres

Job summary

Kokua Kalihi Valley Comprehensive Family Services in Honolulu seeks a temporary Enrollment Specialist to support patients enrolling in TANF, Housing, SNAP, Medicaid/QUEST, Long-Term Care, Medicare, and Federal Exchange. You will provide accurate information and follow-up to ensure smooth enrollment processes.

We value multicultural and multilingual candidates with a strong commitment to serving Kalihi's diverse community; salary depends on relevant experience, with a 40-hour workweek and weekday

Qualifications

• Effective verbal and written communication skills, required.
• Organizational skills with attention to detail and accuracy, required.
• Ability to work with a multi-cultural staff and client population, required.
• High school graduate, required.
• Proficient in Microsoft Word and Microsoft Excel, required.

Responsibilities

• Provide accurate information, competent enrollment assistance, and follow-up assistance for patients enrolling in TANF, Subsidized Housing, SNAP, Medicaid/QUEST for all ages, Long-Term Care for ABD, Medicare, and Federal Exchange.
• Special consideration given to multicultural/multilingual candidates and those with a connection to the ahupuaʻa of Kalihi.

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

KKV was founded by community leaders in 1972 in response to a lack of health services for Kalihi's low income, largely-immigrant Asian and Pacific Islander residents. KKV's mission is "work toward healing, reconciliation and the alleviation of suffering in Kalihi Valley through strong relationships that honor culture and foster health and harmony."

Understanding health as wellbeing in the broadest sense, KKV pioneers holistic approaches to addressing the needs and aspirations of its culturally-rich community. KKV's 200+ staff care for more than 15,000 Kalihi residents a year in over 20 different languages and dialects from nine locations.

In 2014, Kokua Kalihi Valley began a process to develop a new framework of health that accommodates the full spectrum of strengths, challenges, desires, and needs of the community. Through careful and continual listening and engagement, a more universal view of health and wellness is emerging centered around what matters to indigenous and island people. This view, named Pilinahā, looks at four vital connections that people seek in their lives: To your best self, to others, to place, and to past and future.

KKV is recognized nationally as a leader in Social Determinants Of Health (SDOH) programming with a 50 year history of implementing innovative programs, and annually hosts hundreds of visitors and students interested in studying KKV's community-and culturally-based approach.

This year, KKV won first place in the Innovations Showcase Competition put on by the Social Determinants of Health Academy. We were recognized for our Hui Hoaka Covid response program. Framed by indigenous Hawaiian values, the program has coordinated staff and volunteers from across KKV and the community to provide a broad array of support for patients and their family members. The program has been highly successful because of its effort to provide deep listening and culturally safe communication; to provide access to resources such as food, supplies, ŋáŋulaópau, and economic support; and to collect stories and data that will aid KKV in improving care integration and establishing best practices for SDOH services.

POSITION OPENINGS:

One Full Time Position from OCT 16, 2026 - APRIL 15, 2027.

JOB SUMMARY:

Provide accurate information, competent enrollment assistance, and follow-up assistance for patients enrolling in each of the following programs: TANF (Temporary Assistance to Needy Families); Subsidized Housing; Supplemental Nutrition Assistance Program (SNAP); Medicaid/QUEST for all ages; Long-Term Care for ABD, Medicare; and Federal Exchange.

Special consideration given to multicultural/multilingual candidates and those with a connection to the ahupuaá of Kalihi.
Salary depends on relevant experience.

MINIMUM QUALIFICATIONS:

Effective verbal and written communication skills, required.Organizational skills with attention to detail and accuracy, required.Ability to work with a multi-cultural staff and client population, required.

High school graduate, required.

Proficient in computer office software including Microsoft Word and Microsoft Excel, required.

SCHEDULE:

Monday – Friday; position is scheduled equivalent to a 40 hours/week schedule with regular and predictable attendance to be set by supervisor.

BENEFITS:

• No benefits for Temporary Positions.
• Lifestyle benefits in partnership with HR Symphony by Altres

For any questions about this job post please contact: [e-mail]

Employment Type:

Temporary

Compensation:

$18.00 to$27.00/ Hourly