Temporary Election Call Center Associate

AppleOne Employment Services; Charleston (SC); On-site; USD 23,000 - 26,000; Full time

Job summary

AppleOne is seeking a Temporary Call Center Representative in Charleston, SC to support voters and poll workers during the busy election season. Responsibilities include handling calls, processing absentee ballot applications, and providing accurate information with confidentiality and professionalism.

The role offers a structured daytime schedule, a contract through November, and opportunities to gain public sector experience while working in a deadline-driven environment.

Qualifications

• 1 to 2 years of customer service experience preferred.
• Strong verbal communication and active listening skills.
• Basic computer skills and accurate data entry ability.
• Ability to remain calm, patient, and professional in a fast-paced environment.
• Able to work the full temporary assignment including extended Election Day schedule.

Responsibilities

• Answer incoming calls from voters, poll workers, and other callers in a professional and courteous manner.
• Provide accurate voter information and guidance using established procedures.
• Process absentee ballot applications and enter information into computer systems.
• Troubleshoot basic voter or poll worker questions and elevate issues as needed.
• Maintain calm, clear, and helpful communication in a fast-paced call center setting.

Skills

Customer service experience

Verbal communication

Active listening

Data entry

Basic computer skills

Calm under pressure

Attendance reliability

Election process knowledge

Job description

AppleOne is seeking a Temporary Call Center Representative in Charleston, SC to support voters and poll workers during the busy election season. Responsibilities include handling calls, processing absentee ballot applications, and providing accurate information with confidentiality and professionalism.

The role offers a structured daytime schedule, a contract through November, and opportunities to gain public sector experience while working in a deadline-driven environment.