Temporary Digital Manager

NDWA Labs; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

National Domestic Workers Alliance seeks a temporary digital campaigns staffer to provide hands-on campaign production and project coordination during a staff leave. This execution-focused role responds to requests, coordinates with chapters, and translates organizing plans into accurate email, SMS, and peer-to-peer campaigns.

The role requires building and launching campaigns across platforms, setting up in EveryAction/NGP VAN, Mobile Commons, and P2P tools, and maintaining rigorous QA and

Qualifications

• Hands-on experience building and sending digital campaigns, especially email and SMS.
• Experience with EveryAction/NGP VAN or similar CRM/digital organizing tools.
• Familiar with SMS and/or-P2P texting platforms; Mobile Commons and ThruText/GetThru preferred.
• Strong project coordination with multiple campaigns and deadlines.

Responsibilities

• Build, QA, schedule, and launch email, SMS, and P2P campaigns.
• Set up campaigns in EveryAction/NGP VAN, Mobile Commons, and P2P platforms.
• Build audience segments and apply targeting criteria.
• Create and manage tracking links, source codes, and other campaign assets.
• Coordinate campaign production from request to launch with asset gathering and approvals.
• Conduct QA to ensure links, audiences, copy, formatting, tracking, and scheduling are correct.

Skills

Campaign building

EveryAction/NGP VAN

SMS/P2P platforms

Project coordination

QA/checklists

Copy editing

Communication skills

Fast-paced work

Tools

CRM platforms

Tracking/UTMs

Mobile Commons

ThruText/GetThru

Job description

Current job opportunities are posted here as they become available.

The National Domestic Workers Alliance (NDWA) is the leading national voice for dignity, respect, and recognition for domestic workers in the United States. NDWA was founded in 2007 by organizers and worker leaders in six cities representing nannies, house cleaners, and care workers, and now represents an alliance of more than 76 organizations across 22 states and 395,000 domestic workers nationally.

We envision a society where domestic work is valued as essential to our collective well-being, domestic workers are leaders in shaping the care sector, and domestic work jobs are good, economically secure jobs.

For over 15 years, we’ve worked to advance our mission by making domestic work visible. We’ve worked to pass policies that enable rights and higher wages for domestic workers across the country, changed public awareness and opinion about the dignity and value of care work, and built the capacity and leadership of domestic workers to organize and advocate for their rights.

We see the next era of our organization as an opportunity to move domestic work from newfound visibility towards transformation, and we’re ready to elevate care workers to the essential workers of the 21st-century economy.

We’re a multi-racial, multi-lingual organization building a powerful movement rooted in the human rights, dignity, and equality of domestic workers, care workers, immigrant women, and women of color.

POSITION SUMMARY:

We are seeking a temporary digital campaigns staffer to provide hands-on campaign production and project coordination during a staff leave. This is primarily an execution-focused role, rather than a digital strategy position. The temp will work from campaign strategy, messaging, audiences, and priorities established by Digital team leads and partner teams, and will be responsible for responding to incoming requests, coordinating with chapters, and producing organizing, advocacy, and digital plans into accurate, timely email, SMS, and peer-to-peer (P2P) campaigns.

PRIMARY ROLES & RESPONSIBILITIES:

• Build, QA, schedule, and launch email, SMS, and P2P campaigns.
• Set up campaigns in EveryAction/NGP VAN, Mobile Commons, and P2P texting platforms such as ThruText/GetThru.
• Build audience segments and apply established targeting criteria.
• Create and manage tracking links, source codes, and other campaigns according to tracking infrastructure.
• Coordinate campaign production from request through launch, including gathering assets, tracking approvals, managing deadlines, and following up with stakeholders.
• Conduct campaign QA to ensure links, audiences, copy, formatting, tracking, and scheduling are correct before launch.
• Make straightforward edits to email and SMS copy as needed for production.
• Troubleshoot routine campaign and platform issues and elevate larger strategic or technical questions to Digital team leads.
• Support recurring recruitment and mobilization campaigns for national programs and state/chapter work.
• Maintain organized campaign documentation and communicate clearly about project status, deadlines, and blockers.

QUALIFICATIONS:

• Hands-on experience building and sending digital campaigns, particularly email and SMS.
• Experience with EveryAction/NGP VAN or a comparable CRM/digital organizing platform.
• Experience with SMS and/or P2P texting platforms; Mobile Commons and ThruText/GetThru experience strongly preferred.
• Strong project coordination skills and demonstrated ability to manage multiple campaigns and deadlines simultaneously.
• Extremely strong attention to detail and comfort working through QA/checklists before campaigns launch.
• Ability to take an established campaign plan and independently carry it through production and launch.
• Strong written and verbal communication; experience writing for impacted groups and external audiences within an advocacy and non-profit environment strongly recommended.
• Ability to learn established workflows quickly and work effectively in a fast-paced environment.
• Strong communication skills, particularly around flagging questions, blockers, and potential errors early.

Helpful but not essential:

• Experience with digital organizing, advocacy, political, labor, nonprofit, or membership-based campaigns.
• Familiarity with audience segmentation, source codes, tracking links/UTMs, and campaign reporting.
• Experience reviewing email, SMS, and P2P campaign performance and identifying trends or opportunities for improvement.
• Ability to translate campaign data into practical recommendations for future sends, such as adjustments to messaging, targeting, timing, or channel strategy.

NDWA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

NDWA is a union employer; this position is a non - bargaining unit position.

NDWA participates in the E-Verify program and is an Equal Opportunity Employer.