Temporary Concierge Services Coordinator

Davis Wright Tremaine LLP; Seattle (WA); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Telemedicine

Employee Assistance Program

Pet Insurance

Milk Stork

Wellness Benefits

Peloton App

Headspace App

Job summary

Davis Wright Tremaine LLP in Seattle is seeking a Temporary Concierge Services Coordinator for a three-month assignment with potential conversion to full-time. This in-office role requires five days per week to greet guests, coordinate meetings, handle catering, and support a busy front desk with a focus on service and confidentiality.

You will work as part of the brand ambassador team, ensuring welcoming environments and smooth operations, with opportunities to grow and contribute to the Firm’s

Qualifications

• 2+ years in reception, office support or customer service.
• Strong written and verbal English; professional demeanor.
• Ability to manage multiple tasks with attention to detail.

Responsibilities

• Greet guests and visitors warmly and professionally.
• Coordinate meetings across office floors and prepare rooms.
• Arrange catering and track dietary restrictions and charges.
• Assist visiting attorneys with secretarial and transport requests.
• Maintain conference rooms and shared spaces, keeping them stocked.
• Monitor mail, emails, and internal chat; respond promptly.
• Use Microsoft 365 and intranet resources to complete tasks.

Skills

Reception experience

Customer service

Microsoft Office

English proficiency

Education

GED or High School Diploma

Tools

MS Office

Outlook

Word

Excel

Job description

Davis Wright Tremaine LLP is looking for a Temporary Concierge Services Coordinator to join our team in our Seattle office.

This is a temporary position lasting three months, with potential to convert to a full-time opportunity for the right candidate. This is an essential position that will require five days in-office.

This position will be part of a team of brand ambassadors that will be the first point of contact with Davis Wright Tremaine personnel and guests. You will work closely and collaboratively with colleagues to foster a welcoming environment reflective of the Firm's values, vision, and objectives. Ultimately, your duties and responsibilities are to ensure that the front desk welcomes guests positively, and that you execute your tasks to the highest quality standards.

At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT foster inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled.

On a typical day you will:

• Greet guests and visitors warmly, making them feel welcome and invited.
• Provide real-time support for meetings on all office floors, connect with meeting organizers to ensure accuracy of requests, and set-up or break down meeting rooms as needed.
• Arrange for all catering needs by acting as a liaison between food service vendors and the requester to ensure proper food order and delivery time, obtain appropriate chargeback information and prepare expense reports, and maintain a log of employee dietary restrictions with catering preferences.
• Assist visiting attorneys with requests such as secretarial support, car services, messenger services, and scheduling onsite office space.
• Maintain visitor and shared office space, conference rooms, and meeting space to ensure that they are clean, appropriately stocked, and prepared for use.
• Monitor team mailbox and chat-based workspace and respond to emails and office correspondence in a timely manner.
• Use various software applications, such as Microsoft 365 to help complete tasks throughout the day and help maintain electronic office reference materials and Intranet Portal pages as needed.
• Help plan, coordinate, and execute on office/client internal and external events, as well as assist with organizing and planning of special office events throughout the year, including office holiday parties and summer picnics.
• Secure rooms for meetings and conferences by using online scheduling software and follow up with the meeting organizers to establish best practices and capture lessons learned through surveys and anecdotal data.
• Arrange for temporary IDs (keycards) for visiting and onsite employees, guests, and vendors; help maintain visitor logs and management system, supporting a secure and safe work environment.
• Assist with maintaining inventory by ordering and stocking office supplies for common areas such as breakrooms, conference and meeting rooms, and supply rooms; help with streamlining vendor contacts and supplier management, and ensure shared office spaces are adequately set up for hybrid office schedules.
• Manage Supply Vendors and Process Invoices for Concierge/Hospitality Department.
• Provide backup and overflow support to the office services staff and reception as needed, including scanning, copying, answering the phone, and drafting documents.

Join us if you have:

• 2+ years related work experience in reception, office support, customer service, and copy or mailroom environment
• GED or High School Diploma; advanced education preferred
• Ability to read and write English proficiently
• Strong computer skills with a knowledge of Microsoft Outlook, Word and Excel is required; knowledge of all MS Office products strongly preferred. Demonstrated experience with scanning, uploading email, responding to internal text and chat messages, following email attachment procedures, file sharing, encryptions, etc.
• Possess excellent interpersonal skills; dependable team player; well organized; self-starter; strong attention to detail; must possess good judgement and decision-making skills
• Ability to work effectively in a team-orientated, service environment
• Ability to learn and manage multiple projects simultaneously, and work under deadline pressures with minimal supervision; includes taking ownership of a problem associated with an assigned task and/or on behalf of the team when a business crisis occurs
• Exercise a high degree of attention to detail, quality control, and confidentiality as a trusted collaborator to help colleagues better understand their guests’ needs while leveraging the most appropriate resources
• Ability to identify and respond to customer/client issues/problems in a timely manner, and seek feedback/follow-up as appropriate
• Ability to communicate clearly, effectively and professionally with lawyers, clients, staff, vendors, and other business contacts; both in verbal and written formats
• Ability to lift up to 50 pounds, be on feet most of the workday and use various pieces of services department equipment
• Ability to work extended hours or periodically change hours if needed

Who We Are

Davis Wright Tremaine LLP is an AmLaw 100 law firm with 9 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client’s and each lawyer’s work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them.

Additional benefits include:

• First Stop Health Telemedicine: Speak with a licensed physician or mental health counselor 24/7, consultations covered by the firm
• TELUS Health Employee Assistance Program: Receive support with mental, financial, physical, and emotional wellbeing
• Voluntary Pet Insurance
• Milk Stork: Virtual lactation consulting, breast milk shipping and nutritional testing covered by the firm
• Wellness Benefits:
• Peloton App
• Headspace App

Washington State

The hourly range for this position in Washington is $30.26 to $33.33.Actual pay will be adjusted based on the candidate’s education, training, experience and other job-related factors permitted by law. Paid sick leave is accrued on a biweekly basis at a rate of 1 hour per 30 hours worked. Temporary employees working at least 30 hours per week may be eligible for health insurance with an optional HSA, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, Healthcare and Dependent Care Flexible Spending Accounts, sick time, and an employee assistance program.

Davis Wright Tremaine LLP seeks to hire, develop and grow lawyers and business professionals who combine deep legal expertise, technological fluency, business acumen, and emotional intelligence—creating an excellent, inclusive, adaptive workforce that fuels exceptional client outcomes.

At Davis Wright Tremaine LLP, every employee has the right to work in an environment free from all forms of unlawful discrimination.It is our policy to hire, promote, transfer, terminate, and make all employment-related decisions without regard to an employee’s sex (including pregnancy, childbirth, breastfeeding, or related medical condition), race, color, ancestry, sexual orientation, gender, gender identity, gender expression, national origin, religious creed, age, marital status, physical or mental disability, genetic information, medical condition, military condition, military or veteran status or any other basis prohibited by applicable local, state, or federal laws.

Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process, please email [e-mail].

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