Temporary Community Manager

Asset Living; Antelope (CA); On-site; USD 90,000 - 93,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K with employer matching

Paid sick days

Company holidays

Job summary

Asset Living is seeking a Temporary Community Manager for a housing community in Antelope, California. As a Community Manager, you will oversee operations, manage personnel, and ensure compliance with policies and procedures. Responsibilities include financial management, resident satisfaction initiatives, and staff training.

Candidates should possess a high school diploma or equivalent, with a bachelor's degree and certified apartment management experience preferred. The role offers a salary between $90,000 to $93,000 per year, along with comprehensive employee benefits.

Qualifications

• High School Diploma, Bachelor's preferred, or equivalent experience.
• Knowledge of Fair Housing Laws and OSHA requirements.
• Ability to perform all on-site software functions.

Responsibilities

• Oversee entire operations of the housing community.
• Develop yearly operating budgets and marketing plans.
• Ensure compliance with policies and handle resident concerns.

Skills

Personnel Management

Financial Management

Customer Service

Property Management

Education

High School Diploma or Equivalent

Bachelor's Degree (preferred)

Certified Apartment Manager (CAM) (preferred)

Tools

Basic Computer Skills

On-site Software Functions

Job description

Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. We empower each other to lead by example, collaborate, and evolve to continually improve as individuals and as an organization. Recognized as one of the nation\'s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Join a workplace where success is a collective journey and leadership is a shared responsibility.

Temporary Position

Temporary Community Manager — The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration, and risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

• Personnel Management
• Regular/daily onsite attendance is required
• Use consistent techniques and company directives to screen, hire, train, coach, and develop on-site staff
• Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Complete weekly/daily office & maintenance staff schedules and assignments
• Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary
• Promote harmony and quality job performance of staff through support and effective leadership
• Ensure staff compliance and consistency with Company policies and procedures
• Financial Management
• Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
• Develop yearly operating budgets/forecasts
• Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis
• Monitor the timely receipt, reconciliation, and coding of all vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate
• Strategic Leasing Management
• Develop yearly marketing plan and utilize marketing strategies & systems
• Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs (e.g., resident functions, special promotions, monthly newsletter)
• Effectively show, lease, and move in prospective residents
• Administrative & Maintenance Management
• Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
• Head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability
• Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
• Maintain property appearance and ensure repairs are noted and completed on a timely basis (regular property inspections and tours)
• Plan for and utilize property resources, equipment, and supplies economically
• Direct maintenance, construction, and rehabilitation activities to ensure quality and expediency

Education/Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or four years of experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
• Ability to understand and perform all on-site software functions; basic computer skills required
• Must have basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

• Regularly communicate with others to exchange information and perform tasks; may require extended periods of standing or sitting; availability for overtime, weekends, and night hours (emergencies)
• Move about to accomplish tasks; work in various environments, including outdoor conditions and confined spaces
• Lift and move objects up to 25 lbs; operate machinery or power tools; drive on-site vehicles as needed

License/equipment

• Must have reliable transportation due to the emergency on-call requirement

At Asset Living, compensation decisions consider factors such as skill set, background, training, and certifications. The offer includes a comprehensive total rewards package with benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and potential commissions and performance bonuses where applicable. Full-time employees also receive paid sick days and company holidays.

Salary Range: $90,000 per year to $93,000 per year