Temporary Client Services Associate

Berklee College of Music; United States; On-site; USD 27,552 - 33,062; Part time

Job summary

Berklee College of Music in the United States is seeking a Client Services Associate at Power Station, the largest professional recording studio in NYC. This role involves assisting with technical setups, managing client needs, and ensuring the smooth operation of the facility.

Candidates should ideally have a degree related to media, recording, or equivalent experience, with a preference for those with a background in recording studios. The position offers an hourly rate of US $20–$24 and emphasizes a commitment to diversity and inclusion.

Qualifications

• Degree in media, recording, or a related field, or equivalent experience.
• Record-studio background or experience is highly preferred.
• Skills in video systems, lighting, or live sound are a plus.

Responsibilities

• Open and close the facility.
• Assist in technical setups of recording sessions.
• Attend to all client needs in the facility.

Skills

Attention to detail

Excellent communication skills

Problem-solving skills

Strong troubleshooting skills

Ability to work independently

Education

Degree in media, recording, or related field

Tools

Basic video systems knowledge

Lighting knowledge

Live sound experience

Job description

Job Description

Power Station at Berklee NYC is the largest professional recording studio in NewYork City, serving clients in the music, film, theater and television industries. The multi‑room facility offers audio and video recording at the highest professional levels and houses facilities for both commercial studios and Berklee’s educational programs. The Client Services Associate reports to the Director of Operations and supports the day‑to‑day functions of the commercial studio and academic/event spaces.

Essential Duties and Responsibilities

• Open and close the facility.
• Inventory and stock supplies throughout the facility.
• Assist in technical set‑ups and breakdowns of commercial recording sessions and both commercial and educational events.
• Reserve gear for sessions in the equipment management system.
• Assist on sessions as needed.
• Attend to all client needs in the facility.
• Run errands and perform general cleaning tasks such as taking out trash and tidying studios and client spaces.
• Move equipment as required, including instruments, back‑line gear, microphones, and other audio equipment.
• Move, set up, and manage video equipment and lighting.
• Track receipts related to client session expenses.

Experience and Competencies

• A degree in media, recording or a related field, or commensurate experience.
• Record‑studio background or experience highly preferred.
• Knowledge of basic video systems, lighting or live sound is a huge plus.
• A learning and growth mindset to advance in competency with experience at Power Station, taking on more complex tasks, roles and projects over time.
• Attention to detail in all areas of work.
• Excellent communication skills and the ability to interact with clients professionally and helpfully.
• Problem‑solving and decision‑making skills with good judgment and professionalism.
• Willingness and ability to work independently and as part of a team.
• Strong troubleshooting skills.
• Demonstrated commitment to diversity, fairness and equal opportunity.
• Culturally sensitive to a wide variety of backgrounds and communication styles.
• Flexibility to adapt to changing surroundings and situations.
• Ability to work in both traditional and non‑traditional settings.

Salary Range

US $20–$24 per hour.

Employee Type

Temporary (Fixed Term).

Diversity, Equity, Inclusion & Equal Employment Opportunity

Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact the Human Resources Team.