Temporary Client Advisor - Rodeo Drive

LVMH; Los Angeles (CA); Sur place; USD 33 000 - 36 000; Temps partiel

Avantages offerts par ce poste

Medical insurance

Dental coverage

Vision care

Disability insurance

Paid time off

Employee discount/perks

Retirement plan

Bonus structure

Résumé du poste

LOEWE, located on Rodeo Drive in Los Angeles, seeks a Temporary Client Advisor to nurture luxury client relationships and drive sales in a fast-paced environment. Highlight your 3+ years in luxury fashion retail, exceptional communication, and proactive client engagement.

You will use CRM tools, participate in events, and maintain impeccable store presentation, while accommodating evenings, weekends, and holidays.

Qualifications

• 3+ years luxury fashion sales in retail.
• Record of exceeding store targets and building relationships with customers and colleagues.
• Excellent written and verbal communication.
• Strong organizational skills and follow-through.
• Team player with collaborative mindset.
• Able to thrive in a dynamic, fast-paced environment.
• Willing to work evenings, weekends, and holidays.
• Foreign language knowledge is a plus.

Responsabilités

• Meet or surpass monthly and yearly sales objectives.
• Provide personalized customer service and build relationships.
• Exceed KPI targets with top-tier service.
• Use CRM tools to collect customer data for future opportunities.
• Collaborate with colleagues to maintain a positive workplace.
• Keep sales floor and stockroom organized per policy.
• Contribute to product visuals and LOEWE standards.
• Record customer data accurately in the database.
• Promote store events via email, phone, and notes.
• Maintain an organized client book with ongoing follow-up.
• Address client issues including shipping and alterations.
• Assist with housekeeping, shipping, and inventory as needed.

Connaissances

Luxury fashion sales

Exceed targets

Client relationships

Strong communication

Organizational skills

Team oriented

Adaptability

Flexible schedule

Foreign language helpful

Description du poste

Loeve is currently seeking a TemporaryClient Advisor to join its Rodeo Drive location. In this role, you will be responsible for building the client relationships within the luxury market, while achieving goals through our company values.

Key Responsibilities & Tasks:

• Continuously meet or surpass monthly and yearly sales objectives, contributing to business growth and development.
• Surpass client expectations by providing an outstanding, personalized customer service, founded on enduring and meaningful relationships. Showcase deep knowledge of LOEWE’s products and the brand’s history and heritage.
• Exceed individual Key Performance Indicator (KPI) targets by delivering top-tier customer service.
• Utilize CRM tools effectively to gather valuable customer data for personalized client engagement and future opportunities.
• Foster a culture of collaboration and open communication with colleagues to enhance the working experience and maintain a positive workplace environment.
• Ensure both the sales floor and stockroom are well-organized per company policy.
• Contribute to the visual presentation of products, adhering to LOEWE’s standards.
• Uphold LOEWE’s image standards and guidelines.
• Adhere to all company policies and procedures.
• Record all pertinent customer information accurately in the database.
• Actively promote store events via email, phone, and personalized notes.
• Maintain an accurate and organized client book, initiating regular client contact and providing prompt follow-up on all sales, events, or client inquiries.
• Consistently address any client-related issues, including shipping and alterations.
• Play a role in general housekeeping and store image upkeep.
• Support shipping and receiving and inventory control as requested

Job responsibilities

Key Qualifications & Skills:

• Possess over three years of luxury fashion sales experience within a retail environment.
• Demonstrate a proven history of exceeding both individual and store targets while building enduring relationships with customers and colleagues.
• Exhibit exceptional communication skills, both verbally and in writing, along with the ability to manage multiple tasks simultaneously.
• Display strong organizational skills and follow-through.
• Embrace a team-oriented mindset with a strong desire to collaborate effectively.
• Thrive in a dynamic and fast-paced work environment.
• Show high adaptability and catering to different customer needs.
• Be open to working a flexible schedule, including evenings, weekends, and holidays, based on business demands.
• Foreign language knowledge a plus but not required.

About LOEWE

Founded in Spain in 1846, LOEWE is the second-oldest luxury fashion house in the world. Since 2025, the House is under the creative direction of Jack McCollough and Lazaro Hernandez, guided by a rich artistic sensibility and an imaginative exploration of craft. This new chapter builds on core sensibilities of LOEWE: an intellectual and playful approach to fashion, the vibrant spirit of Spanish lifestyle, and unmatched leather expertise.

At LOEWE we are committed to a culture that welcomes all, regardless of gender, ethnicity, socioeconomic background and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included, and empowered to contribute their best.

Employee Benefits

The compensation for this position ranges from $24 - $26 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.

At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform key job functions.

Steeped in art and historical references, rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison’s journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blended with traditional techniques. Craft at Loewe is unconditionally bound up with art, an endless source of inspiration: from the British Arts & Craft masters to the whimsical world of Studio Ghibli, art is at the heart of every collection – and the House is committed to supporting the artists and creators informing its work. Today, Loewe’s master artisans combine their craft knowledge, accumulated over generations, with new technologies to produce iconic objects presenting both instant appeal and enduring style: true incarnations of Loewe’s ideals and vision. Radical and ever-evolving: here’s to another 200 years of Loewe history Since 2013, Jonathan Anderson, Loewe’s Creative Director, has been carrying this vision ever further. One of the leading designers of his generation, Anderson has spearheaded a major rejuvenation of the House. Through a redesign of the brand identity, a modern articulation of its commitment to craft (with the launch of the Loewe Foundation Craft Prize, for instance), and a series of critically acclaimed and genre-defining Women’s and Men’s collections, Loewe has been further elevated as an influential and global cultural force. At the intersection of fashion, craft and culture, Loewe’s ambition is to be radical and ever-evolving. Craft and luxury are inextricably linked, and at Loewe, the one makes the other feel more accessible and tangible. By showing how the collections are made and honouring the complex artisanal processes behind them, it becomes possible to see their value and their merit. And by adding a cultural dimension – involving fine arts, film, dance, etc. – Loewe has become a vibrant force for creativity and innovation, ensuring the brand’s durability for another 200 years… and more.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.