Temporary Call Center Representative - Florida

OmahaSteaks.com, LLC; Florida; À distance; USD 19 000 - 25 000; Plein temps

Résumé du poste

Omaha Steaks is seeking a Temporary Call Center Representative in Florida to provide high-level customer service by handling sales and service inquiries, assisting with customer orders, and answering questions about products and marketing offers.

You will research and resolve service complaints, coordinate with training shifts, and maintain schedule availability. The position requires weekend shifts and CST timing, with a remote work arrangement for Florida residents.

Qualifications

• Provides high-level customer service by interacting with customers.
• Handles sales and service inquiries and assists with orders.
• Answers questions about products and marketing offers and resolves complaints.

Responsabilités

• Provide customer service by handling sales and service inquiries.
• Assist customers with placing orders and answering product questions.
• Research and resolve service complaints.

Connaissances

Customer service

Sales support

Communication

Description du poste

Temporary Call Center Representative - Florida

Address FL, US

Compensation $16.00/hour

Job Type Temporary

Industry Customer service and call centres

Description

Holidays are approaching and so is the Omaha Steaks 2026 Holiday Call Center Hiring Season!

Approved Work at Home States: Nebraska, South Dakota, Texas, Iowa, Florida

Job Summary: Provides high-level customer service by interacting with customers to handle sales and service inquiries. This position will be responsible for assisting with customer orders and answering questions about products and marketing offers. This position will also be responsible for researching and resolving service complaints.

Pay: 16.00/hour

Location: Remote, must live in Nebraska, South Dakota, Texas, Iowa, or Florida

Scheduling Requirements:

Your work schedule availability should closely match the training shift you select. You will be expected to mirror most of your available hours to your training class time:

• AM: Between 6 am - 2 pm CST
• Mid: Between 10 am - 6 pm CST

Miscellaneous Information:

• A weekend shift (Saturday and/or Sunday) is required for all agents.
• If extra hours are offered, you’re welcome to pick up extra hours at any time; this is not just limited to your desired schedule preference of Morning.
• Schedules run Sunday - Saturday.
• You will be scheduled for 4-38 hours per week, based on your selected preference at hire: minimal (4-22 hours per week) or extended (4-38 hours per week).
• Overtime is not available unless specifically offered.
• All times for Omaha Steaks are listed in Central Standard Time.
• You will submit your schedule availability during training.

Computer Requirements:

• Must have your own PC
• Must be less than 5 years old and running Microsoft Windows 11 (Windows7, Windows8, Windows 10, MAC OS, and Chrome OS are not supported or allowed)
• Must have a privately connected high-speed internet service (50 Mbps download and 3 Mbps upload)
• Minimum GB on RAM is 8 GB.
• An approved headset will be required
• Must have computer and virus protection
• Must have anti-virus installed and up to date (Windows 11 built-in security center antivirus and/or 3rd party antivirus are supported)

Special Note:

• Military veterans and their spouses are encouraged to apply.

Our Commitment to Equal Opportunity & Your Privacy

EEO Statement:

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.

EEO is the Law