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Center for Employment Opportunities (CEO) in Atlanta seeks a Temporary Associate, Operations to support the Director, Operations as CEO expands to 31 offices nationwide. The role focuses on facilities, operations, and safety to ensure a safe, welcoming environment for participants.
This 12-week hybrid position emphasizes multitasking, data gathering, reporting, and collaboration across sites. Travel to other sites may be required; strong communication and customer service mindset are essential.
Temporary Associate, Operations
Atlanta
Hybrid
Temporary 12 Weeks
Anticipated deadline to submit application: August 31. Position may close early if application limit is met.
The Associate, Operations supports the Director, Operations in implementing CEO's operations strategy across CEO's thirty-one offices nationally, working in close partnership with program and central operational teams. They provide facilities, operations, and safety support to on-site staff and ensure CEO's offices provide a safe, welcoming, and operationally smooth experience for CEO participants.
As part of our mission, we strongly encourage individuals who have lived experience of incarceration or involvement in the justice system to apply for this role.
The Center for Employment Opportunities (CEO) provides employment services to people recently released from incarceration. Across the United States, 8,000-9,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities.
What began as a demonstration project of the Vera Institute of Justice in the 1970s to address employment barriers facing the formerly incarcerated following release in New York City has grown into the leading reentry employment organization in the country, where over 30,000 formerly incarcerated individuals have secured full-time employment since 1996.
You have 2+ years of experience in organizational operations or administrative support You have some understanding of operational standards, policies, best practices, metrics, and processes
You are knowledgeable with technology, including Google Suite, Microsoft Suite, and project management tools.
You have the able to travel to other sites as needed
You have a commitment to CEO's mission
You are an effective multitasker capable of staying organized and meeting deadlines with accuracy in a fast-paced environment
You have excellent interpersonal, verbal, and written communication skills; ability to collaborate with multiple constituencies and departments
You are proactive in identifying issues and proposing solutions
You are customer service oriented: design and plan with the staff and participants in mind
You are open to balancing and executing on feedback from a variety of collaborators
Key responsibilities of the Associate, Operations include but are not limited to:
Operations, Facilities, and Safety Administration
Implement organizational operational processes and coordination across CEO's sites/facilities across the country, ensuring sites are designed in a way that supports program needs
Partner with local sites and centralized teams to implement operational processes that promote a best in class, safe, collaborative, accessible and inclusive workplace environment where employees and CEO participants can thrive. This involves but not limited to:
Gathering data, generating reports, and conducting analysis to ensure that staff and participant feedback inform site operational processes & management
Supporting sites in implementing standardized safety protocols for a safe work environment
Supporting sites in implementing facilities processes that prepare sites for natural disasters and other emergencies
In collaboration with HR, supporting sites in achieving compliance with different HR and safety laws and regulations
Support projects related to expansion, relocation, renovation, etc. of offices
Support maintenance programs relating to the condition and appearance of the interior & exterior of all facilities
Partner with CEO's compliance team to support in improving facilities processes and procedures, serving as program liaison to ensure sites are following all facilities‑related laws and regulations
Support processes and systems that enhance collaboration between program sites and support teams, streamlining operations throughout the organization
Support CEO's purchasing operations and performing other procurement and inventory management duties as required
Conduct or support office inspections, safety training, incident investigations, emergency response plan management, and other facilities safety initiatives
Effectively manage the general CEO inquiries inbox
Collaborate with Social Enterprise and Central Teams to support program sites with records management needs related to safety and other compliance requirements
Support participant scheduling processes and time and attendance protocols as needed
Serve as an active and proactive contributor and collaborator of the larger Operations and Program Advancement team, including leading/engaging in team meetings, participating in retreats and data analyses that drive strategy revamps, and supporting colleague projects
Contribute to efforts to standardize site operations across locations, balancing consistency with local flexibility.
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