Temporary Associate

The Winn-Dixie Company; High Springs (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Winn-Dixie Company is seeking a customer-focused associate to join our team on site. You will greet and assist customers, provide product recommendations and maintain a clean, safe store environment. The role involves stocking, rotating products to ensure freshness, and assisting with online order pickups.

You should be at least 18, have basic computer skills, and be bilingual in English and Spanish. This position emphasizes integrity, teamwork and adherence to store procedures.

Qualifications

• Must be 18 years of age.
• Ability to communicate, understand and follow English instructions; Authorization to work in the United States.
• Compliance with all company policies and procedures.
• High standard of integrity and reliability.
• Basic computer skills are required to participate in online training.
• Knowledge of customer service fundamentals and experience supporting a people-first culture across the store.

Responsibilities

• Greet, assist and thank customers in a prompt, courteous and friendly manner. Offer product suggestions when appropriate.
• 40% Stock and rotate department products efficiently and safely to ensure freshness and date control; restock and use supplies efficiently to minimize waste.
• 40% Notify management of team member theft, customer shoplifting, unauthorized markdowns or other illegal actions.
• 10% Assist with E-Commerce orders: pickup, order accuracy and delivery to customers' vehicles.
• 10% Perform other job-related duties as assigned.

Skills

Customer service

Inventory knowledge

Teamwork

Basic computer skills

Bilingual English/Spanish

Education

High School/GED

Job description

Job Purpose

This role is responsible for increasing customer confidence and loyalty by providing accurate, fast and courteous customer service, consistent operating conditions, and a friendly atmosphere.

Essential Responsibilities

• Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Offer product suggestions when appropriate.
• 40% Stock and rotate department products efficiently and safely to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Operate department equipment and tools. Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. Work both independently and with a team executing all tasks as directed.
• 40% Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
• 10% E-Commerce orders: Assisting customers with pickup order, ensuring order accuracy and delivering to customers vehicle.
• 10% Performs other job-related duties as assigned.

Qualifications

Required Education

N/A

Preferred Education

High School/GED

Supervisory Experience

0-3 Years Minimum

Language Requirements

Language(s) Preferred

English & Spanish

Knowledge, Skills & Abilities Required

• Must be 18 years of age.
• Ability to communicate, understand and follow English instructions Authorization to work in the United States or the ability to obtain the same.
• Compliance with all company policies and procedures.
• High standard of integrity and reliability.
• Basic computer skills are required to participate in online training.
• Knowledge of customer service fundamentals and experience supporting a people-first culture across the store

Knowledge, Skills & Abilities Preferred

• Experience in retail grocery business fundamentals: Inventory management, and process efficiency and improvement

Location and Travel Requirements

Location: On Site

Travel Percent: None

Overnight: No

Motus Eligible: None

Shift

Varied