TEMP to HIRE REMOTE Technical Support Specialist

ExecuSource; Phoenix (AZ); Remote; USD 40,000; Full time

Job summary

An established industry player is seeking a TEMP to HIRE Technical Support Specialist to join their dynamic team. This role offers the opportunity to work remotely while providing expert assistance to customers facing challenges with heating, cooling, and refrigeration products. As a key player, you will utilize your technical skills to diagnose and resolve issues, ensuring customer satisfaction. With flexible scheduling and the potential for permanent employment based on performance, this position is perfect for those looking to grow in a supportive environment. If you have a passion for helping others and a knack for problem-solving, this opportunity is for you!

Qualifications

• 1+ year of experience in a technical support role, preferably Tier 1.
• Ability to read and comprehend technical instructions.

Responsibilities

• Provide knowledgeable assistance to customers on product issues.
• Diagnose service and installation problems for various products.

Skills

Technical Support

Communication Skills

Problem-Solving

Job description

TEMP to HIRE REMOTE Technical Support Specialist

Location: 100% remote; Phoenix, AZ or surrounding city

Hours/Days: Monday-Friday (6:00AM-3:00PM) - Training schedule

Post Training Schedule: Flexible hours anytime between 7:00AM-6:00PM

Pay: $19.23/hr ($40k/yr)

Start Date: Monday 3/3

Job Description: IMMEDIATE TEMP Technical Support Representative needed for a well-known manufacturing company specializing in consumer goods for heating, cooling, and refrigeration products both on the residential and commercial side. This position is a temporary role, with an ability to become a permanent employee based on performance.

The Product Technical Support Representative is responsible for rendering knowledgeable assistance to customers in solving and diagnosing product service and installation problems for documented and undocumented issues related to multiple product types.

Minimum Requirements:

1. At least 1 year of previous experience in a technical support position, in at least a Tier 1 position.
2. Ability to read, write, and comprehend technical instructions, short correspondence, and memos.
3. Understanding of product operation for multiple product types and ability to communicate this information to callers.

#IT123

Seniority level

• Associate

Employment type

• Temporary

Job function

• Administrative
• Industries: Accounting and Financial Services