* Temp/Seasonal Sales Associate - Kirkland's Home

The Brand House Collective; Apple Valley (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

Kirkland’s Home in California is seeking a Sales Associate to deliver an exceptional shopping experience and support daily store operations. You will engage customers, assist with selling, cashiering, and merchandising, and help maintain inventory and floor sets.

The role requires energy, strong communication, and a flexible schedule including weekends and evenings. You will represent our brand values while delivering friendly, efficient service to every guest.

Qualifications

• Customer service experience preferred.
• Able to work weekends, holidays, and evenings.
• Able to stand long hours and move merchandise.

Responsibilities

• Provide exceptional customer service in-store and online.
• Greet customers with enthusiasm and assist with selling.
• Educate customers on loyalty programs and promotions.
• Maintain sales floor and stockroom organization.
• Operate POS system and handle payments.
• Support merchandising and floor sets.

Skills

Energetic

People-oriented

Communication skills

Flexible scheduling

Teamwork

Tools

Point of Sale (POS) system

Inventory awareness

Job description

The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s Home customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Proactively engages with customers, reads cues and responds appropriately
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
• Assists in maintaining an efficient and organized salesfloor and stockroom
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary
  

Qualifications

• Energetic, people and results oriented, competitive with a drive to succeed
• Ability to effectively communicate both written and verbally
• Ability to work weekends, holidays and evenings
• Ability to read and interpret company directives, handbook and manuals
• Ability to work a flexible schedule to meet the business needs of the store
• Ability to work independently as well as part of a team
• Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
• Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
• Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
• Must be able to frequently communicate with the customers in person, electronically, and telephonically
• Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
• Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately