Temp Receptionist

Terumo Medical Corporation; New Jersey; On-site; USD 35,000 - 45,000; Full time

Job summary

A leading medical device company located in Somerset, New Jersey, is seeking a Receptionist to serve as the first point of contact for all visitors. This role requires strong customer service skills, organizational abilities, and reliability. Responsibilities include managing front desk duties, greeting guests, handling inquiries, and providing administrative support. The ideal candidate will have a high school diploma and at least 2 years of customer service experience, along with proficiency in Microsoft Office applications. This position offers an opportunity to work in a dynamic office environment.

Qualifications

• High school diploma required and minimum 2 years of customer-service related experience required.
• Administrative support experience in an office setting preferred.
• Proficiency in Microsoft Office applications required.

Responsibilities

• Greets and assists all visitors and associates in a professional manner.
• Handles front desk administrative duties including answering phones and managing visitor logs.
• Provides general administrative support, including ordering office supplies.

Skills

Customer service skills

Organizational skills

Attention to detail

Communication skills

Reliability

Education

High school diploma

2 years customer-service experience

Associate or bachelor’s degree

Tools

Microsoft Office (Excel, Word, PowerPoint, Outlook)

Job description

Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world’s leading medical device manufacturers with $5+ billion in sales, 20,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.

Job Summary

The Receptionist serves as the first point of contact for all visitors in our Somerset New Jersey office and assists associates with general office questions as well as badge access. The front-desk Receptionist fosters a positive and welcoming environment for all by always providing the highest quality of support.

The Receptionist will be responsible for handling front desk administrative duties, to include greeting guests and candidates, answering phones, handling company inquiries, managing the company id badge system, and ensuring all security and safety procedures are followed. In addition, the Receptionist may assist other departments with the ordering of office supplies and/or other requests.

• Greets and assists all visitors and associates in a professional manner, utilizing exemplary customer service skills.
• Assists with the onboarding process of new associates, to include ordering of business cards, magnetic name tags, etc. as well as shipment of materials to field associates, e.g., name tags, textbooks.
• Maintains visitor logs and visitor badges, along with associate id badges. Runs reports as needed and monitors the data to always ensure correct access.
• Manages incoming phone calls and routes appropriately.
• Assists Facilities department with coordination of building services, mail distribution, and other requests as necessary.
• Provides general administrative support to include, fed ex, scanning, etc.
• Maintains office equipment and orders office supplies (e.g., FedEx, postage, copiers).
• Assists the Human Resources department with field close-out returns and special projects.
• Assists with conference room reservations, catering orders, as needed.
• Other duties as assigned.

Knowledge, Skills and Abilities (KSA)

• Strong sense of urgency with the ability to handle multiple tasks with appropriate prioritization/organizational skills.
• Strong attention to detail.
• Extremely reliable and dependable.
• Ability to communicate effectively both verbally & written.
• Ability to function with minimal supervision.
• Proven ability and willingness to keep sensitive information confidential.

Qualifications/ Background Experiences

• High school diploma required and minimum 2 years of customer-service related experience required, or equivalent combination of education and experience.
• Associate or bachelor’s degree preferred.
• Administrative support experience in an office setting preferred.
• Proficiency in Microsoft Office applications required, to include Excel, Word, PowerPoint, Outlook.

It is Terumo’s policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.